Internship Customer Success Project Manager
Internship Customer Success Project Manager
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Job Description
Duration: 6 months
Start Date: ASAP
Stipend: per month (based on experience)
Languages: English and French English and Dutch or English and German Location: Paris or Rotterdam
Remote Work: Partial remote work possible to be discussed with your supervisor
At Shippeo youll be part of a vibrant team with diverse international backgrounds. Our Customer Success team of 10 professionals ensures the successful adoption of our solution across various industries. As an intern youll gain handson experience working closely with your mentor on key aspects of the customer journey. Based on your performance youll even have the chance to lead projects independently!
Your Role:
As a Customer Success Intern you will:
Support Implementation: Assist in the seamless implementation and adoption of Shippeos platform for our customers.
Coordinate Actions: Organize coordinate and follow up on agreed actions with customers to ensure project success.
Communicate Needs: Identify and specify customer needs working closely with internal teams to ensure smooth operations.
Lead Meetings: Prepare and conduct weekly meetings and business reviews to keep stakeholders updated on project progress whether onsite or remotely.
Drive Initiatives: Participate in crossteam projects and initiatives contributing to the enhancement of our product and processes.
Qualifications :
You Are Our Next Shippian If You:
Are fluent in English and one of the following languages: French Dutch German or Italian.
Are currently enrolled in a Masters Degree program at an Engineering or Business school.
Possess strong analytical skills and can efficiently handle daily customer requests.
Demonstrate excellent communication skills both written and verbal.
Are wellorganized and capable of managing multiple responsibilities.
Are autonomous and eager to take on responsibilities
Additional Information :
Application Requirements:
Since Shippeo operates internationally please submit your CV in English. Were eager to hear from you if youre ready to take on a challenge and grow your career in a supportive innovative environment.
We are looking for talents who share our values:
Ambition
Care
Deliver
Collaboration
Find out more about our values in Our Culture Book
Discover your Dream Team!
Meet our Shippians and get to know more about their role at Shippeo!
Click here to watch their videos
Diversity Statement
We are committed to fostering diversity and inclusion within our workplace as we value the unique perspectives and experiences that individuals from all backgrounds bring to our team. We are dedicated to providing equal employment opportunities to all candidates regardless of their background or abilities and our commitment to inclusion is reflected in our policies practices and workplace culture.
We understand that candidates may have unique needs or questions related to disability inclusion. To facilitate this you can reach our dedicated Disability Advisor at with any inquiries or requests for accommodations during the application process.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
