Program Manager Department of Public Safety DPS
Program Manager Department of Public Safety DPS
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary of Position
The position is responsible for directing the Universitys 24/7 Communications Center and Dispatch Services for DPS. The position directs internal and external emergency communications parking administration and enforcement and the allaccess control center.
Primary Responsibilities
- Supervises student employees working within the communications and parking areas within DPS including but not limited to hiring training scheduling and performance management.
- Directs campus parking including permit sales/revenue generation parking violations appeals community and/or special event parking.
- Responsible for planning and implementation of awareness and prevention programming and campaigns including safety tips sexual misconduct (e.g. sexual dating violence domestic violence stalking) and alcohol/other drugs in conjunction with campus partners.
- Provides oversight for all building access software and management.
- Manages key and fob inventory tracking and replacement.
- Assists management with coordinating the communications and parking budget including vendor software supplies and parking revenue.
- Shares 24/7 rotation for oncall responsibility to respond to emergency situations and/or urgent matters for DPS.
- Responsible for testing maintenance and upgrades of all software related to parking access control and dispatch.
- Assist with DPS conduct Title IX and other investigations and adjudications.
- Manage creation and distribution of student IDs and bus/light rail transit cards.
Additional Responsibilities
- Audits required logs reports and record maintenance related to communications and infrastructure.
- Manages and implements software and radio systems.
- Maintains licensing and compliance through Federal Communications Commission including maintaining required logs.
- Manages switchboard including frequent updates with staffing changes.
- Orders and distributes office supplies and other materials.
- Collects and deposits funds related to parking fines and fob replacements.
- Performs other duties as apparent and assigned by supervisor.
Work Environment and Physical Demands
- Frequent phone and computer use.
- Occasional strenuous physical conditions or potentially extreme temperature conditions such as medical or security emergencies indoors or outdoors.
- Infrequent encounters with potentially hostile or injured person(s) as part of the work environment with DPS.
- Occasional irregular or extended hours that may include evenings weekends and/or holidays.
Qualifications :
Application Instructions; To be considered for this position please submit the following
- Resume
- Cover Letter (CV)
Minimum Qualifications
- High school diploma or equivalent required.
- Three (3) years of related experience.
- Demonstrated intercultural competence with an ability to work in a highly diverse and inclusive environment.
Preferred Qualifications
- Bachelors degree.
- Prior training and supervisory experience.
- Previous experience in security public safety communications or operations.
- Experience working on a college or multibuilding campus.
- First responder CPR first aid and AED certified.
Knowledge Skills Abilities
- Demonstrated ability to show initiative independently manage workflow of self and others and manage multiple priorities.
- Demonstrated ability to lead/teach/mentor in a team environment.
- Knowledge of card access security and CCTV systems.
- Excellent computer skills; proficient in Microsoft Office and Google Suite.
Additional Information :
Benefits at Augsburg
Augsburg University offers a competitive and comprehensive total rewards program including:
- Medical dental and vision coverage
- A generous 403(b) matching program with an employer contributions of up to 8% upon eligibility
- Up to 100% tuition remission for employees spouses and dependents and participation in the Tuition Exchange program with colleges and universities throughout the US
- Generous paid timeoff including 14 paid holidays 12 sick days 2 community service days and vacation of up to 22 days per year immediately upon hire
- Employerpaid STD LTD and life insurance
- Employee Assistance Program (EAP) for all employees
Equal Opportunity and Affirmative Action Statement
Augsburg is an equal opportunity employer and does not discriminate on the basis of gender sexual orientation marital status gender identity race age disability religion national origin color or any other protected class.
Augsburg University is committed to providing equal employment opportunity to all applicants and employees regardless of their race color creed religion gender age national origin familial status disability veteran status sexual orientation gender identity gender expression marital status or public assistance status or any other characteristic protected by federal state or local law.
If you need a reasonable accommodation to complete our application process please contact our Human Resources Department at phone number:or email:
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
