drjobs Housekeeping Manager

Housekeeping Manager

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Primary Responsibilities

Business Performance

  • Prepare periodical department budget & forecast manage all operational costs within budgets
  • Monitor and control inventories for operating equipment including linen crockery and glassware where applicable
  • Prepare and analyze monthly P&L and monthend reports identify deviation from business plan goals
  • Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

  • Compile and update Standard Operating Procedures for all areas of responsibility periodically
  • Ensure that all auditing and reporting standards are conveyed to staff and adhered to
  • Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
  • Conduct quality control inspections of all areas of the hotel and share results with the team
  • Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by springcleaning
  • Conduct monthly Staff Meetings and daily briefings with Operational Managers
  • Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
  • Oversee operations of Laundry and Linen Flower and Decoration and Butler Service

                                                                                            

Team Management

  • Interview select and recruit Housekeeping employees
  • Identify and develop team members with potential
  • Conduct performance review with the team
  • Constantly monitor team members appearance attitude and degree of professionalism
  • Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
  • Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
  • Prepare payroll and gratuity reports
  • Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
  • Manage organization and cleanliness of departmental areas by conducting weekly walk through
  • Perform other duties assigned by the Management

Main Complexity/Critical issues in the Job

  • Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests expectation while managing operational costs within budgets.

Competencies

 

  • Strong leadership interpersonal and training skills
  • Good communication and customer contact skills
  • Results and service oriented with an eye for details
  • Ability to multitask work well in stressful & highpressure situations
  • A team player & builder
  • A motivator & selfstarter
  • Wellpresented and professionally groomed at all times

Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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