Client Manager - Retail Analytics
Client Manager - Retail Analytics
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Salary Not Disclosed
1 Vacancy
Job Description
As a Client Manager youll contribute to the overall client satisfaction team success and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients train client and internal users on how to use our applications and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions.
Responsibilities:
- Become familiar with NIQ Retail Analytics database content processes and frontend applications and ensure data quality in collaboration with our backend data delivery team.
- Train retailers on how to use NIQ data and dashboard solutions to execute pricing promotion and assortment decisions.
- Lead client teams through designing selling executing and presenting analytic studies to meet clients research objectives.
- Penetrate and establish enduring client relationships with senior decision makers at clients by demonstrating ongoing value by driving client outcomes.
- Ensure proactive insights and action oriented solutions are delivered to clients.
- Grow and develop with a team responsible for delivering against client commitments.
- Accountable for driving account renewals and overall portfolio value to meet revenue goals.
- Identify opportunities to collaborate across NIQ teams and uncovers sales opportunities with clients.
About you
You constantly seek to learn new things and lean into new capabilities. Change excites you. Curiosity communication and critical thinking drive your work. You make data applicable and interesting for your clients and mold it into a story that flows drives outcomes that have actionable results. You confidently drive winning outcomes that meet strategic client objectives. You are someone who values working on a diverse inclusive team.
Qualifications :
- 48 years of experience in within the Retail/CPG/Manufacturing industry.
- Must have experience with a price optimization tool.
- Available to travel to Texas once a month.
- Strong background in client management as well as project management skills with demonstrated strength in maintaining positive client relationships in complex situations & resolving client issues.
- Demonstrated mastery in data analysis along with storytelling abilities.
- Highly proficient in a variety of software solutions and digital technologies including Microsoft applications (Excel & PowerPoint).
- Strong analytical logic deductive reasoning problem solving and critical thinking skills.
- Skilled & polished communicator including group presentations and proposal writing.
- Ability to sell NIQ solutions that help our clients meet strategic goals.
- Able to work collaboratively with internal & external teams.
- Strong sense of urgency and accountability to drive client outcomes.
- Bachelors degree required.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
