Business Development Associate
Business Development Associate
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Job Description
LendInvest is the UKs leading FinTech platform for property finance. Over the past 16 years we have grown from just our two founders to a team of over 200 working to make property finance simple for everyone.
A workplace culture built around trying new things getting things done and having fun while we do it has helped us lend more than 7 billion of mortgages put thousands of new or improved homes into the UK housing market and successfully launch on the London Stock Exchange. We have big plans to continue growing the business our products our technology and our people.
About the role
We are looking for a Business Development Associate to join our established Business Development Team where we can provide full support and training in the specialist property lending industry.
This role provides inbound & outbound telephony and web chat support for the brokers fieldbased BDMs and wider team. The position is ideal for someone with lots of enthusiasm who is looking to grow and develop their skills and career within business development. The successful candidate will work with a number of internal stakeholders in a busy environment.
Reporting to the Business Development Team Leader you will be responsible for managing incoming leads including lead qualification and lead capture through to submitted applications from our borrowers for all of our mortgage lending products.
Ideally you will have previous entrylevel mortgage market experience but this is not essential. This is a permanent opportunity based on a hybrid working basis at our Glasgow office.
Key responsibilities
First line telephony support for mortgage brokers brokers using our products and providing cover for the telephone lines and web chat
Managing the enquiries inbox with leads lead qualification and broker set up
Maintaining understanding of our products and assisting our brokers in their dealings with us
Keeping up to date with industry knowledge of the financial services market
Understanding how our systems and processes work for the mortgage broker journey ensuring all business is compliant
Managing mortgage broker relationships
Maintaining sales data and ensuring that regular reconciliations are carried out to ensure data integrity
Liaising with our brokers and internal teams to communicate and progress our loan offers
A background in a sales or customer service role (desirable)
Excellent attention to detail planning and organisational skills
Strong people skills including the ability to build and manage relationships
Excellent customer service skills with an ability to adapt to change and remain motivated
Previous experience working in a team environment
Experience working at either a mortgage advisor or a mortgage lender (desirable)
Recognised mortgage market qualification (CEMAP desirable)
Good written and oral communication skills
Benefits & perks
Hybrid & flexible working policy
25 days holiday
Private healthcare
Enhanced parental leave
Matched pension contributions
Critical illness cover
Employee Assistance Programme & mental health support
Life assurance
Matched pension contributions
Leadership training for managers
Volunteering day
Give as you earn scheme for charitable donations
Support for attending conferences and professional learning & development
Discounts via Perkbox
Cycle to work scheme
Season ticket loan
Electric car loan scheme
Diversity Inclusion & Belonging at LendInvest
At LI we believe in bringing your whole selves to work we are committed to a culture of belonging where individuals can form a genuine community. We are proud to be an equal opportunities employer and are committed to building a team that represents a variety of backgrounds perspectives and skills.
Employment Type
Full Time
