Front Office Manager
Front Office Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Novotel Queenstown Lakeside is looking for a FRONT OFFICE MANAGER to ensure smooth and successful operation of the Front Desk. This will involve managing the day to day Front Office related activities for the hotel including training new team members and being the point person for the front office team.
WHAT YOULL DO
Oversee daily front office operations with a focus on guest satisfaction
Lead train and motivate the front office team to deliver exceptional service
Collaborate with other departments to ensure seamless operations
Monitor VIP/special guests and their requests to ensure loyalty is maintained
Qualifications :
Experience in a Front Office leadership capacity or within a Hospitality environment advantageous
Extremely coachable and open to feedback
Passionate about hospitality and motivated to drive your career forward
Willing to work varied hours including mornings afternoons and weekends
Strong leadership and communication skills
Proven problem solving skills and a proactive approach to challenges
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
