Housekeeping Room Attendant PM
Housekeeping Room Attendant PM
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Salary Not Disclosed
1 Vacancy
Job Description
Housekeeping Room Attendant
You are at the heart of the hotel! As a Housekeeping Room Attendant you will take ownership of guest rooms ensuring that our guests are provided with a clean comfortable space and be a part of creating a memorable experience for them.
Primary Duties:
- Service all rooms assigned on device
- Change all linen that requires changing while also respecting the conservation card program
- Provide all rooms with the following unless otherwise; trash removal bed linen change terry change (unless conservation card states otherwise) replenish bathroom amenities clean and disinfect shower/tub/toilet/sink vacuum room dust throughout verify behind bed/tables chairs for any dropped item replenish any other item that may need replacement throughout the room (directory drawers closet) remove any black marks on the wall
- If room is occupied tidy up guest items
- Ensure that all linen and terry are without stains and rips
- Bring all trash to the service area in large clear bag
- The amount of items per room is properly placed; as stated in the standards (LQA)
- Advise the department if the room needs special attention; smell too strong damages encountered more than the norm in the room smoking guest guest who may have a pet sensitive items left behind blood on linen
- Bring all dirty linen to the closet
- Make sure the right chemicals are being used for the right areas of the room
- Ensure that room entry door is closed at all times
- Ensure that all outlets are in working order
- Make sure that all electronic items are in working; television radio lights coffee maker speakers A/C
- Call security if safe is closed and needs to be unlocked
- Bring down any lost and found and make sure that items are properly dated signed and room numbered
- All phones and keys need to be returned and signed in before leaving for the day; anything forgotten needs to returned immediately
- Never open the guest entry door to anyone; attendant needs to call security
- Always greet guest by name and make eye contact; whether it be in the room or in the hallway
- Make sure that grooming standards are followed and represented daily
- Basic knowledge of safety & security
- Other duties as assigned
Qualifications :
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs being professional and welcoming
- Excellent organizational skills and time management
- Standing and walking for long periods
- Attention to detail a must
- Organized
- Able to speak and understand basic English
- Be a team player
- Able to use an Apple/Android device
- Knowledge of chemicals and their use
- Knowing that grooming standards are a must and need to be followed
- Knowing when to recognize that room should not be sold due to damage smell or other maintenance issues
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
