CRM System Integration Lead
CRM System Integration Lead
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Job Description
King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.
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CRM System Integration Lead Dynamics 365
The company is a leading international technology consulting firm based in Hong Kong specializing in IT consulting implementation services and technical solutions. With a strong R&D center in China and offices in Singapore and the United States we leverage Microsoft technologies like Power Platform and Azure Cloud to serve over 100 global enterprise clients including many Fortune 500 companies.
The company seeking a Dynamics365 Architect to lead a complex integration project from Salesforce to Dynamics365 ensuring seamless data flow and system functionality across multiple countries. The ideal candidate will have extensive expertise in both platforms and a solid understanding of crossborder data management and compliance.
Responsibilities
Design an integration architecture that meets business needs and technical constraints.
Ensure the design supports scalability security and performance across various regions.
Provide technical guidance and mentorship to the development team.
Collaborate with crossfunctional teams to meet business objectives.
Manage project timelines and ensure delivery within scope.
Oversee resource management including thirdparty vendors.
Ensure compliance with data privacy laws across relevant jurisdictions.
Work with legal and compliance teams on data governance issues.
Design and implement integration points between Dynamics365 and Salesforce.
Troubleshoot and resolve integration issues.
Document integration architecture and processes in detail.
Share knowledge and contribute to best practices within the team.
Monitor integration performance and identify optimization opportunities.
Stay informed about industry trends and emerging technologies.
Qualifications
Bachelors degree in Computer Science Information Systems or a related field.
10 years of experience in software architecture focusing on CRM systems.
5 years of handson experience with Dynamics365 and Salesforce.
Proven track record of leading complex integration projects in a multinational context.
Strong knowledge of data privacy laws including GDPR and CCPA.
Familiarity with Agile and Waterfall project management methodologies.
Excellent communication and presentation skills.
Proficient in Mandarin and English; additional languages are a plus.
Preferred Qualifications
Relevant certifications in Dynamics365 (e.g. Dynamics365 Certified Platform Architect) and other Microsoft solutions.
Experience with middleware solutions and integration platforms (e.g. MuleSoft Dell Boomi).
Knowledge of cloud services including AWS and Azure.
Apply / Refer a Friend
Interested parties please send your CV / LinkedIn profile to Scarlett Chan at or apply directly.
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Please note that only shortlisted applicants will be contacted.
Remote Work :
No
Employment Type
Full Time
