Consistently offer professional friendly and engaging service
Lead the hotels daytoday IT activity ensuring all standards are followed
Comply with the companys IT Security Policy as it pertains to hardware software security/data safety
Ensure proper backup of all business related user relevant data
Support the hotels standalone systems including but not limited to systems connected to the Network point of sales systems all related interfaces file server UPS related devices
Take the lead on and execute all IT projects at the Hotel while supporting and working closely with the Regional and Corporate IT teams
Prepare and administrate the annual IT budget in a fiscally responsible manner
Work and consult with hardware and software vendors to setup and maintain all required equipment
Ensure that the usage and installation of software is in accordance with the software licensing laws
Assist in overall Hotel management responsibilities as needed
Follow departmental policies and procedures
Follow all safety policies
Other duties as assigned
Qualifications :
Previous experience in an IT role in a hotel setting required
Microsoft Certified Software Engineer preferred
Understanding of TCP/IP networks
Understanding of hotel applications an asset
Excellent communication and organizational skills
Previous Accor experience is a plus
Strong interpersonal and problem solving abilities
Highly responsible & reliable with exceptional attention to detail
Ability to work cohesively as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times
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