Virtual Assistant -
Virtual Assistant -
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Virtual Assistant
Location: Remote (EST Time zone)
Salary Range: up to 1000 USD
Work Schedule: Monday Friday 9:00 AM to 5:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company:
We are a growing online services company specializing in customerfocused postjob quality control and sales followups for residential and commercial services including holiday lighting installations. We pride ourselves on excellent customer service and highquality results ensuring that each customer is left satisfied and ready to recommend us to others.
Position Overview:
We are seeking a proactive and organized Virtual Assistant to manage various tasks related to customer relations quality control and estimates for holiday lighting installations. This role involves handling followups with customers managing holiday light design estimates and performing administrative tasks using CRM tools. The ideal candidate should possess excellent communication skills have a knack for customer service and enjoy learning and growing into the role.
Key Responsibilities:
- PostJob Quality Control: Follow up with customers after job completion to ensure satisfaction request reviews ask for referrals and manage invoices as needed.
- Estimate Preparation: Use software to create virtual holiday light estimates based on customer property photos and prepare proposals with visual mockups.
- Estimate FollowUp: Track and follow up on outstanding estimates ensuring timely communication to close deals.
- CRM Management: Use CRM platforms (Workiz and GoHighLevel) to track and manage estimates and followups.
- Process Documentation: Document all processes to ensure consistency and scalability for future team members.
- Miscellaneous Tasks: Handle additional administrative tasks as assigned.
Qualifications:
- Proficiency with Gmail and Google Calendar.
- Excellent written communication skills in English.
- Strong organizational skills and attention to detail.
- Ability to handle multiple tasks and work independently.
- Familiarity with CRM platforms Notion Asana/Monday.com or Microsoft Suite is a plus.
NicetoHaves:
- Experience in customer service sales or project management.
- Creative mindset especially for holiday light designs.
- Extroverted personality with a desire to engage with customers.
- Strong team player with a positive attitude and growth mindset.
Please note: To ensure prompt processing of your application we kindly request that you submit your resume and intro video in English format.
Remote Work :
No
Employment Type
Full Time
