HM Sales Associate
HM Sales Associate
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Job Description
About the Role
At H&M as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate or Sales Advisor as referred to internally is responsible for delivering the Best Customer Experience that contributes to the stores sales and profit. As a Retail Sales Associate you will always put customers first offer assistance and share your Product and Fashion knowledge. You will create an environment that is easy for our customers to shop through Store Operations and Great Garment Care. By sharing knowledge and skills with colleagues you will actively contribute to creating a Best Team to meet our customers expectations. This role will work in accordance with H&M standards policies procedures and legal requirements.
This position reports to our Department Managers and has a dotted line to the Department Supervisor.
Your Day to Day*
- Actively greet and engage with our customers in the service areas and on the sales floor to provide the best customer experience
- Support in the maintenance of a neat and tidy sales floor to ensure a positive shopping experience inclusive of folding hanging displaying and merchandising garments per H&M guidelines to maximize selling opportunities
- Unload delivery truck receive open and unpack merchandise and label merchandise with security tags within efficiency timeline goals
- Actively process stock and replenish garments on sales floor and stock room
- Ring on the register report and handle all required transactions issue receipts and fold and place merchandise in appropriate bag following the register best practices routine
- Eager to educate and promote our H&M Loyalty program to our customers
- Share your knowledge and skills with your colleagues offering help where needed to build a positive working environment
- Work in accordance with H&M standards and local legislation with health & safety and security routines to guarantee you your colleagues and customer safety at all times
- Follow all procedures and routines regarding safety security and administrative processes in all areas of the store
Qualifications :
Who You Are
- Passionate for customer service and helping people find their style
- A multitasker who enjoys working in a fastpaced environment
- Inclusive positive creative and willing to learn on the job!
- A team player with a flexible approach
- You have the ability to lift in excess of 20 pounds
- Ability to stand for long periods of time bend stretch engage in repetitive motions push pull and carry items (mannequins clothing totes torsos etc.) for a short distance
- Ability to climb a ladder and use a step stool
- Must be able to work a flexible work schedule including nights and weekends
Why Youll Love Working for H&M
- Dynamic teamdriven work environment with a group of unique diverse and kind individuals.
- Endless growth & development opportunities.
- Dress your personality. We encourage you to dress your personality all day every day.
- Did we mention our discount at H&M &Other Stories and COS
Additional Information :
Job Status: Hourly NonExempt
*This job posting highlights the most critical responsibilities and requirements of the job. Its not allinclusive. There may be additional duties responsibilities assigned for this job at the companys discretion.
**H&M in good faith believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity:
H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
