- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Conduct research to identify new markets and customer needs.
- Arrange business meetings with prospective clients.
- Promote the company s products/services addressing or predicting clients objectives.
- Prepare sales contracts ensuring adherence to lawestablished rules and guidelines.
- Keep records of sales revenue invoices etc.
- Provide trustworthy feedback and aftersales support.
- Build longterm relationships with new and existing customers.
- Develop entry level staff into valuable salespeople.
Requirements
- Proven working experience as a business development manager sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Communication and negotiation skills
- Time management and planning skills
Bachelor's degree in business administration, Marketing, or related field. Proven track record of success in business development, sales, or related roles. Excellent communication, negotiation, and interpersonal skills. Highly motivated, target-driven, and results-oriented. Proficiency in Microsoft Office suite and CRM software. Fluency in English and Swahili is required; knowledge of other local languages is a plus.