Case Therapist IHR

InHouse Registry Hours (PRN/as needed):

Mainly day shift but there are options available for some evening hours if desired. Weekend hours are not expected but also can be available if desired. 

The position is for addiction inpatient addiction outpatient (PHP/IOP) Adult MH (PHP/IOP Winfield and St. Charles) and adolescent PHP/IOP (St. Charles and Danada). 

This position is not eligible for benefits.

The Case Therapist I IHR reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Demonstrates NM Values (Patients First Integrity Teamwork and Excellence) in daily work and interactions.
• Presents a friendly approachable professional demeanor and appearance.
• Provides accurate information and timely updates to patients and customers.
• Addresses questions and concerns promptly or identifies appropriate person and resources to do so.
• Provides directions or help to patients and customers with finding their way.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Demonstrates teamwork by helping coworkers within and across departments.
• Communicates effectively with others respects diverse opinions and styles acknowledges the assistance and contributions of others.
• Uses organizational and unit/department resources efficiently.
• Manages work schedule efficiently completing tasks and assignments on time.
• Contributes to opportunities and processes for continuous improvement.
• Participates in efforts to reduce costs streamline work processes improve and grow services we provide.
• Conducts telephone screenings for information/inquiry calls may be conducted with wireless phones and appointments may be scheduled in Microsoft Word or scheduling software.
• Must be able to complete these tasks to facilitate patient access to treatment.
• Documents in patient medical record via Microsoft Word or other automated medical records software in an accurate and timely fashion.
• Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care.
• Facilities individual and group counseling effectively and provides family counseling as assigned in a fashion that assists the family system in working toward resolution of dysfunction.
• Understands and communicates clearly concisely and in a motivational fashion the information pertaining to selfhelp groups which assist patient in making a transition to such groups for ongoing support and problem solving.
• Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis.
• Establishes rapport with patient and patients support system through a variety of techniques that encourage trust disclosure and behavioral changes on the part of the patient and family to assist with recovery.
• Utilizes feedback from supervisor and Clinical Director/Medical Director regarding performance and keeps scheduled supervisory sessions.
• Develops effective discharge planning with input from multidisciplinary team and managed care/utilization review.
• Secures appropriate releases of information and consents for next level of care.
• Knowledgeable about referral sources and available community resources.
• Deals with sudden deaths trauma and accidents so as to provide support to family members.
• Capable and responsible to assist with referrals for hospital patients in need of guardianship advocacy and physical sexual and elder abuse/neglect referrals.
• Demonstrates knowledge of crisis intervention theory and focuses on the here and now.
• Demonstrates an understanding of medical conditions illnesses and anticipated and present loss of relationships functioning or life style as a result of medical diagnosis of self or family member.
• Communicates with patient and patients support system information regarding admission continued stay and discharge planning regularly and documents this communication in patients medical record.
• Communicates with clinical and nonclinical team members information that improves the patient care experience while maintaining confidentiality.
• Coordinates communicates and facilitates interaction between BHS and other providers of care employers and other referral sources as allowed by patient via written consent.
• Attends rounds case presentations and staffing as expected per medical unit assignment.
• Offers medical staff information that helps increase the depth of their understanding of family dynamics or psychosocial issues.
• Contributes to the intake process by handling inquiry calls as assigned.
• Documents in medical record according to CDH standards and regulatory and accrediting agencies including JCAHO and Illinois Department of Alcoholism and Substance Abuse.
• Develops treatment interventions as part of the treatment team to assist the patient in making therapeutic plans to interrupt problems and begin recovery in partnership with the patient and documented in the medical record.
• Completes evaluations/assessments as part of intake when assigned and using patient placement criteria documents justification for recommended level of care.
• Responds to shifts in work assignments as required by patients needs and remains on duty when crisis requires management.
• Accepts on call work as assigned and as required by staff shortage. Participates in staff and treatment team meetings and inservice education opportunities to improve team communication and consistency of staff approach.
• As assigned gives case presentations to staff in a fashion where staff may integrate information as an educational experience which may include sharing knowledge learned at seminars.
• Demonstrates baseline knowledge of drugs including street drugs over the counter and prescribed medications and how they may therapeutically or negatively impact the patient.
• Actively gives input either via committee participation or to manager to elevate the quality of care.
• Shares trends and information from behavioral health field contacts that may help BHS develop programs and improve care.
• Demonstrates ability to cross train to other areas of BHS and seeks professional development opportunities to expand knowledge base.
• Accepts assignments of work to other units within BHS.
• Works at developing and maintaining a good rapport and cooperative working relationship with physicians departments and BHS staff.
• Effectively meets departmental expectations regarding patient caseload size while maintaining departmental expectations for quality of care and patient satisfaction.

Qualifications :

Required:

• Experience working with substance abuse and mental health populations.
• Must obtain LPC or LSW LCPC or LCSW within 12 months of hire.
• Masters degree in social work psychology counseling or related field.
• Experience and training in assessment individual family and group counseling.
• Must be computer comfortable and/ or proficient as much as medical records are automated. 

Preferred:

• Prefer 25 years in intensive treatment setting and /or mental health setting.
• CADC. Preferred 25 years.
• Presentation skills including lectures and didactic presentations

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.

Remote Work :

No

Employment Type :

Parttime