Assistant Manager Retail

This position provides the leadership direction and resources to effectively manage retail stores daily departmental operations and special projects supporting the theme park.

Essential Functions:

• Executes strategic plans to optimize store profits while maintaining quality cleanliness and Guest Service standards. 
• Drive process improvements and efficiencies to enhance Guest Service and retail store operations.
• Support creating a cohesive team while demonstrating organizational planning delegation mentoring and coaching skills.
• Partner with Human Resources Manager to train develop and promote all retail teams through individual performance planning.
• Assist with performance development including administering discipline resolving employee relations issues and conducting individual and team meetings. 
•  Responsible for developing hourly employees including training mentoring and coaching.
•  Accountable for maximizing daily sales and effectively managing costs labor inventory and cash control while focusing on exceeding annual Budget targets.
• Ensures Guest Satisfaction (GSAT) and shopper reports are within acceptable target scores.
• Responsible for assisting with developing weekly schedules focusing on maintaining staffing levels that satisfy budget and guest service goals.
• Maintain or exceed weekly budgeted variable operation results: shrink variable labor safety guest service cleanliness and visual/merchandising presentation. 
• Responsible for monitoring performance and making recommendations to maximize current trends.
• Communicate regularly with the Store Manager and Area Manager regarding location performance and challenges; make recommendations for improvement when necessary.
• Review and analyze store performance results daily while identifying and resolving opportunities with the management team.

Qualifications :

•  Minimum 3 years of highvolume retail management experience managing a team of 20 employees.
• Bachelors degree in business administration (or related field) or 5 years of industry experience preferred
• Working knowledge of Microsoft systems (Word Excel Outlook etc.)
• Must be available to work on weekends holidays and nights as required
•  Must be able to work outdoors in varying weather conditions and walk/traveling to multiple venues throughout the day
• Excellent written and oral English communication skills to effectively communicate with all levels of the organization regarding the operation

Required OnSite: This position is required to be performed fulltime from an NBCUniversaldesignated worksite.

This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $27 $30/hour

Additional Requirements:

Must be willing to adhere to all Company COVID19 workplace safety policies and protocols.

Additional Information :

As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories or arrest or conviction records in a manner consistent with relevant legal requirements including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .