Business Solutions Manager - Marketing Solutions Technology
Business Solutions Manager - Marketing Solutions Technology
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Salary Not Disclosed
1 Vacancy
Job Description
Does process simplification and working with the smartest creative talent in the Media & Entertainment industry excite you Then welcome to your new home. NBCUniversal is looking for a Business Solutions Manager in our Technical Operations team supporting Marketing functions for NBCUs Media businesses (comprising of Peacock NBC USA SYFY Bravo E! Oxygen Universal Kids NBC Sports and more).
This role involves partnering across teams to establish and support business processes gather requirements document needs capture value stories and manage projects with a focus. A strong understanding of business analysis project management stakeholder management and business transformation is imperative in this role. The ideal candidate will have a strong analytical mindset excellent troubleshooting skills and a passion for customer focus and software.
The individual contributor the Business Solutions Manager will work unsupervised on simultaneous priorities and keep their direct manager informed of pertinent updates blockers and beyond while ensuring projects are delivered on time.
Specific responsibilities include:
- Serve as the primary business technology point of contact for TV & Streaming stakeholders fostering an inclusive mindset for learning and sharing with other brands and colleagues.
- Oversee the daytoday management of the Campaign Management tool for linear and streaming brands businesscritical workflows within it and its integrated systems. This includes user support system maintenance and continuous improvement initiatives to enhance functionality usability and performance.
- Collaborate with key stakeholders including marketing teams and IT to gather and document business requirements and value story ensuring technical solutions address all user needs and operational goals.
- Solution and build new features and workflows in lowcode/nocode environments such as Airtable and Adobe Workfront based on business requirements
- Establish multiyear technology priorities with input and support from all business stakeholders.
- Capture and manage current and future state business process maps and transformation plans with stakeholder buyin.
- Define quantify and realize the value of all product enhancements and projects with CFOlevel buyin.
- Manage business demos and user acceptance testing communicate notable releases and features and communicate project statuses to all stakeholders.
- Align product taxonomies with current and future business needs.
- Ensure effective and open communication with all business partners (both technical and nontechnical) to enable project work and meet business needs and requirements.
- Work within a matrix organization alongside peer Product Management Engineering Content Operations Program Management and Portfolio Management teams.
- Think and work independently demonstrating creativity to deliver quick and actionable results.
- Provide occasional offhours support to address outages special events and urgent system issues.
- All other duties as assigned
Qualifications :
- Minimum of 8 years of relevant work experience ideally in project management business analysis marketing strategy business relationship management or content production at a large network publisher or agency.
- Minimum of 6 years of clientfacing project management or business analysis experience.
- Proficiency in relevant technologies and software including Airtable metadata standards and integration tools. Familiarity with content management systems (CMS) and cloud storage solutions is a plus.
- Strong analytical skills with the ability to identify business needs analyze complex data and develop practical solutions to improve asset management processes.
- Demonstrated experience in requirements analysis and delivery (e.g. conducting user interviews documenting requirements confirming requirements and implementing solutions).
- Outstanding written and verbal communication skills with the ability to clearly convey complex technical information to nontechnical stakeholders and collaborate effectively with diverse teams.
- Motivated selfstarter independent resultsoriented and professional.
- Collaborative team player accustomed to working with diverse groups.
- Energetic and peopleoriented with high emotional intelligence.
- Ability to adapt to changing priorities and requirements including juggling multiple competing priorities and deadlines.
- Willingness to travel to other NBCU offices such as Los Angeles Denver and London.
- Ability to manage and resolve competing or conflicting requests and obtain consensus.
Desired Characteristics:
- Experience in the US Media & Entertainment industry.
- Experience leading change management initiatives including training and supporting users through transitioning to new workflow solutions.
- Experience with products like Airtable Workfront Campaign Monitor and Digital Asset Management (DAM) systems (MediaValet Adobe Experience Manager Global Edit etc.).
- Relevant certifications such as Certified Business Analysis Professional (CBAP) Project Management Professional (PMP) or other related credentials that demonstrate expertise and commitment to the field.
- Ability to think creatively and develop new solutions.
Additional Requirements:
- This job is based in New York.
- Bachelors degree in Management Information Systems Computer Science or a related field.
Hybrid: This position has been designated as hybrid generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary Range: $130000 $160000 (bonus eligible).
Additional Information :
As part of our selection process external candidates may be required to attend an inperson interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversals policy is to provide equal employment opportunities to all applicants and employees without regard to race color religion creed gender gender identity or expression age national origin or ancestry citizenship disability sexual orientation marital status pregnancy veteran status membership in the uniformed services genetic information or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
