Site Leader Sri Lanka Portfolio Companies
Site Leader Sri Lanka Portfolio Companies
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Job Description
We are seeking an experienced and dynamic Site Leader to oversee and manage our new Sri Lankan team. This role will be responsible for leading a diverse group of professionals including engineers customer service (CS) teams and general and administrative (G&A) staff. The Site Leader will play a crucial role in ensuring operational excellence fostering a positive work environment ensuring companies leadership is informed on local developments and progress and aligning the Sri Lanka teams objectives with the broader goals of the company.
Key Responsibilities:
1.Leadership and Management
o Work closely with the leaders of engineering customer support Finance and IT departments to ensure their teams in Sri Lanka are effectively managed and aligned with global objectives.
o Foster a collaborative and inclusive work culture that promotes innovation continuous improvement and high performance.
o Ensure that all local staff are aligned with Sitecores strategic objectives and values.
2.Operational Oversight
o Oversee daytoday operations of the Sri Lanka site alongside the local operations and HR teams; ensuring efficiency productivity and compliance with company policies and local regulations.
o Develop and implement processes that support the companys global goals while addressing local needs and challenges.
o Monitor key performance indicators (KPIs) and provide regular reports to senior management on site performance.
3.Team Development and Talent Management
o Drive talent acquisition retention and development initiatives to build a strong and capable workforce.
o Identify training and development needs across the teams and implement programs to enhance skills and competencies.
o Collaborate with department heads to identify and develop local leadership ensuring that future leaders are nurtured within the Sri Lanka office.
4.Strategic Planning and Execution
o Collaborate with senior leadership to develop and execute sitespecific strategies that contribute to the companys overall growth and success.
5. Compliance and Risk Management
o Ensure the site operates in full compliance with local laws regulations and company policies.
o Identify potential risks related to site operations and implement mitigation strategies.
6. Facilitate Communication:
o Act as a conduit for communication between the Sri Lanka teams and global department heads ensuring that information flows smoothly and that local
Qualifications :
Qualifications:
Bachelors degree in Business Administration Engineering or a related field; MBA or advanced degree is a plus.
Minimum of 810 years of experience in a leadership role preferably managing a diverse team across engineering customer service and G&A functions.
Proven experience in operational management with a strong track record of driving performance and achieving results.
Strong leadership and people management skills with the ability to inspire and motivate teams.
Excellent communication and interpersonal skills with the ability to engage effectively with stakeholders at all levels.
Experience working in an international multicultural environment is highly desirable.
Knowledge of local laws regulations and business practices in Sri Lanka.
Additional Information :
We believe that coming together as a community in person is important to innovation connection and fostering a sense of belonging. Our roles have the right balance of remote and inoffice working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
