Technical Account Manager- Universal City

Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal one of the worlds leading media and entertainment companies. The Technical Account Manager role is a strategic partner to Clients & Sales Account Executives.

This position is responsible for managing and growing NBCUs partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. This role plays a key part in ensuring campaign success & communicating key campaign learnings to better support our clients.

As a Technical Account Manager you will:

• Play a critical role within our fastpaced Ad Sales team to support the full sales cycle spearheading proposals through execution for programmatic campaigns.
• Be responsible for managing & developing client relationships
• Proactively identify strategic approaches for new or incremental opportunities as well as upselling products and services.
• Contribute to revenue advertiser education & advertiser satisfaction through establishing and building trusted client relationships
• Deliver bestinclass partnership experience for NBCU advertising clients and their campaigns.
• Maintain a high standard of operational excellence while executing effective performancedriven campaigns.
• Closely align with other client services team members and crossfunctional groups. 

Responsibilities include but are not limited to:

• Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence.
• Synergistically work alongside all internal teams (Sales Client Teams Streaming & Data Products Content Partnerships Planning Marketing Research Ops etc.).
• Support daytoday client deliverables across the presale and postsale lifespan of PG and PMP campaigns. Lead communication for all internal deliverables related to client and sales support.
• Troubleshoot and support any technical or creative issues that arise related to bid requests win rates optimization levers audience targeting pricing fees and more ultimately ensuring the smooth execution of client campaigns.
• Work collaboratively and effectively with internal crossfunctional teams and DSP and SSP partners directly.
• Collaborate with a diverse group of internal crossfunctional teams including Pricing Inventory Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues.
• You not only analyze data to understand trends but you also clearly communicate the why behind results and deliver actionable insights & recommendations to both internal and external partners.
• Develop campaign strategies and audience targeting recommendations that speak directly to client and campaign KPIs.
• Maintain uptodate knowledge of NBCU features and audience trends and serve as an external product expert educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPI.

Qualifications :

Basic Requirements:

• 35 years of programmatic experience at a media company or agency
• Bachelors Degree or equivalent experience
• Passion for data process and customer success
• Strong communication skills and attention to detail with a focus on continual improvement by adopting a test and learn mindset.

Desired Characteristics:

• Experience contributing to revenue advertiser education & advertiser satisfaction
• Ability to foster strong internal and external relationships.
• Excellent interpersonal and client communication skills. Experienced presenter and negotiator.
• Selfstarter: ability to work very independently but also fit into a strong team environment.
• Deadlinedriven and processoriented personality. Comfortable working in the fastpaced dynamic and growing business.
• Strong analytical reasoning and problemsolving skills.

Additional Requirements:

This position has been designated as hybrid generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits including medical dental and vision insurance 401(k) paid leave tuition reimbursement and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $85000 $105000 (SIC eligible)

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability you have the right to request a reasonable accommodation. You can submit your request to .