- Support care consultations service reviews and completing client support plans.
- Conduct staff supervisions and client QAs.
- Create update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.
- Participate in oncall duties as required.
- Ensure compliance with Home Insteads Equality Diversity and Equal Opportunities Policy in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
- holiday.
Qualifications :
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication in a supervisory role.
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Have a full and clear UK drivers licence.
- Have reliable access to a fully insured car
- Have the right to live and work in the UK
- Have prior Care experience and completed a Care Certificate
- Minimum qualification level of NVQ Level 2 equivalent or above
Additional Information :
- The hours are 40 hours per week Monday to Friday 09:00 am to 17:00 pm one night per week on call and one weekend in 4 on call.
- ABOVE MARKET SALARY
- Award winning accredited training and development as standard time and qualification paid for by Home Instead.
- Employee assistance programme access to counselling and other benefits to help with the everyday and MANY MORE!!
Apply today or call us ator email us at to learn more.
THIS ROLE REQUIRES THAT THE APPLICANT RESIDES IN THE UK AND HAS THE RIGHT TO WORK IN THE UK. We are not sponsoring VISA applications at this time.
Remote Work :
No
Employment Type :
Fulltime