Account Manager Team Lead

The role

Checkout.com is actively looking for a strategicthinking resourceful and highly driven Account Manager Team Lead. Reporting to the Regional AM Leader you will develop and mentor a team supporting them to nurture and grow longterm relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. 

Alongside the team you will lead by example demonstrating success on your own portfolio. Our Account Managers are the first point of contact to a merchant post integration process and provide valuable business insights. You will act as the voice of our product and ambassador of our brand becoming a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve winwin scenarios and promote the value proposition.

The ideal candidate is an independent hardworking individual able to stand out in an entrepreneurial environment and excel through selfmotivation and personal drive. If you are eager to join a growing fastpaced startup company and contribute to crafting its future this is the role for you to make a difference.

How youll make an impact

• Lead a team of Junior Account Managers providing regular feedback and coaching to enhance team members skills and performance.

• Delivering expertise and education to direct team as they craft merchant specific account development plans focusing on revenue generation

• Analyze merchants performance and provide recommendations to improve the payment flow /revenue

• Understanding the intricacies of our products services and partner networks thoroughly to leverage as needed to meet our merchants needs

• Collaborating with various teams across the company (e.g. Sales Legal Integration Support to ensure an outstanding merchant experience

• Drive a culture of crossteam learning and to improve communication and knowledge sharing and act as a point of escalation for your team to remove roadblocks and reduce complexity 

Qualifications :

What were looking for

• 3 years experience in a B2B Account Management Relationship Management or Customer Success role in the FinTech and/or Payments industry
• 2 years experience managing multiple direct reports in a fast paced environment
• A strategic problem solver with excellent project management skills
• Good knowledge of todays major e commerce and payments technologies players and major future trends
• Customercentric approach with robust relationshipbuilding skills
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
• Proven ability to work well in a fastpaced environment collaborating across multiple departments and influencing internal and external stakeholders.

Additional Information :

Apply without meeting all requirements statement 

If you dont meet all the requirements but think you might still be right for the role please apply anyway. Were always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use. 

Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team well empower you to unlock your potential so you can do your best work. Wed love to hear how you think you could make a difference here with us. 

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. Well be happy to support you.

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