Senior IT Technician
Senior IT Technician
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Job Description
We are seeking an experienced Senior Technician with a minimum of 10 years of IT experience to support our Windows 11 Intunemanaged clients and Windows 10 SCCMmanaged clients in a hybrid Active Directory (AD) and Azure Active Directory (AAD) environment. The ideal candidate will be a key part of our thirdline support team handling system updates configurations troubleshooting and contributing across multiple projects. This role requires the ability to translate business requirements into actionable IT solutions serving as a bridge between the support organization and solution designers.
Key Responsibilities:
- Manage and support Windows 11 Intune and Windows 10 SCCM client infrastructures.
- Oversee daily operations including:
- OS feature updates
- Driver BIOS and firmware updates
- Peripheral device support
- OS deployment configurations and support
- Utilize PowerShell scripting for automation and administration.
- Provide thirdline support for Active Directory (AD) Group Policy (GPO) Azure AD and Intune at an operational level.
- Collaborate on various Windows migration projects and manage various Windows client types in the organization.
- Act as a liaison between the support team and solution designers translating business needs into actionable IT deliverables.
- Support and troubleshoot hardware across a range of PC form factors including laptops desktops and tablets.
- Support Microsoft Office 365 and Windows Defender configurations.
- Apply ITIL processes in daily operations including incident and asset management.
- Work with incident management and asset management systems such as Remedy.
Qualifications :
- Strong experience with Windows 11 (Intunemanaged) and Windows 10 (SCCMmanaged) environments.
- Knowledge of Active Directory (AD) Azure Active Directory (AAD) and Group Policy (GPO).
- Operationallevel expertise in Microsoft Intune and System Center Configuration Manager (SCCM).
- Experience with Microsoft Office 365 and Windows Defender.
- Understanding of ITIL processes with practical experience using incident and asset management systems (e.g. Remedy).
- Profiiency in PowerShell scripting for automation and system administration tasks.
- Handson experience with OS feature and security updates BIOS/firmware updates and peripheral support.
- Familiarity with PC hardware including various form factors (laptops desktops tablets etc.).
- Ability to manage and support multiple projects including largescale Windows migrations.
- Strong problemsolving skills with the ability to work independently.
- Excellent communication skills to bridge the gap between technical teams and business stakeholders.
Additional Information :
We offer a challenging and international work environment and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues as Ask and Share concept is essential for the way we work. We offer attractive employment conditions (smart working flexible working hours and a goodworklife balance) and opportunities for personal and professional development. Click here for further information.
Location
Solna with some possibility to work remotely
For more information about the position you are welcome to contact hiring manager Visnja Toporan For more information about the recruitment process you are welcome to contact our recruiter Julia Norberg
Trade Union representatives in Sweden via Vattenfalls switchboard. Akademikerna (SACO) Sofi Wadstrm och Silvija Vatkovic Ledarna Christer Gustafsson SEKO Juha Siipilehto Unionen Inger Strandberg
We welcome your application no later than. We kindly request that you do not send applications by any means other than via our website.
At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be a good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender ethnicity age transgender identity or expression religion or other belief disability or sexual orientation. Click here for further information.
The security of Vattenfall and its employees is essential. For that reason a preemployment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall.
Since Vattenfall is a part of the Swedish critical infrastructure many of our services are security classed. If this position is security classed the final candidates might be subjected to a security vetting process according to the Swedish legislation.
We look forward to receiving your application!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
