Retail Store Manager - Glasgow Forge

As a Store Manager at Three UK your role will be pivotal in guiding and inspiring your team to deliver the best customer experience whilst achieving and exceeding key performance indicators (KPIs) in a positive and highperforming work environment.

Key Responsibilities:

• Team Management: Manage coach and develop your team equipping them with the skills and knowledge to build a cohesive and motivated team that is aligned with our brand values and objectives.
• Drive Commercial Excellence: Guide your team to achieve and surpass sales targets and KPIs through strategic planning and execution.
• Store Operations Management: Lead daily operational tasks to ensure seamless running of the store maintaining high standards of efficiency and effectiveness.
• Elevate Performance: Utilise your commercial acumen to identify growth opportunities implement innovative strategies and consistently drive sales performance to new heights.
• Customer Engagement: Deliver outstanding customer service and create exceptional experiences to our customers setting a high standard by leading through example tailoring and promoting our innovative products and services. 
• Solution Efficiency: Provide personalised solutions for customers with general mobile or networkrelated enquiries ensuring a resolution is given promptly.

Qualifications :

It all starts with you. We are seeking a sales and customer servicefocused individual looking to take on the management position within our store.

Key qualities include:

• Management Experience: Prior experience in a lead store management role or a desire to step up from a different leadership store position.
• Team Development: Experience coaching and developing others motivated by fostering a highperforming and cohesive team environment.
• Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs leading by example.
• Sales Achievement: Track record of guiding a team to work towards and exceed sales targets and key performance indicators (KPIs).
• Problem Solving: Resourceful and proactive in resolving general and escalated enquiries and challenges.

Full training will be provided so no prior knowledge of our products is required ambition and the drive to learn matter most.

Be part of a business that invests in your talent empowering you to innovate collaborate and grow. Well support you with ongoing development opportunities to build your skills and confidence so you can own where you go as a Store Manager and beyond.

Additional Information :

We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and wellbeing.

At Three we offer a range of benefits:

• A free staff handset unlimited sim card
• 4.5% employer pension contribution
• Life assurance
• Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days (prorata)

As a bonus within retail you will also receive:

• A Tastecard membership
• Money to spend with Uber
• Access to discounts across thousands of retailers activities gyms and health clubs with our Perks at Work scheme
• Opportunity to win Three Celebrates monthly and annual awards

Our people make us who we are. Were a diverse and inclusive bunch and its important you can feel you belong here. We value everybody for who they are and what they bring to the table supporting one another as we continue to deliver for our customers.

With that in mind if you do not tick every box in the job advert above there are likely other valuable attributes and skills you have that would make you a great addition for the team. So if you feel this role is for you then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race gender identity sexual orientation age religion disability marital status family status or civil status and we want our teams to reflect this!

We are a Disability Confident Committed Employer. Need any reasonable adjustments Let us know when you apply so we can support you throughout the interview process.

Were excited to receive your application to join Team Three!

Remote Work :

No

Employment Type :

Fulltime