Lead CEPP MS D365 Consultant
Lead CEPP MS D365 Consultant
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Job Description
We are growing our Consulting Services team and looking for Lead CE Consultants to join us on our exciting journey and be part of the Hitachi Solutions family.
Key responsibilities:
- Implement and deploy Microsoft Dynamics 365 CE
- Analyse front office processes (sales marketing and customer service) to identify opportunities for improvement
- Gather and understand client functional requirements
- Perform gap analysis between a clients requirements and the functionality within Microsoft Dynamics 365 CE
- Configure the application to meet a clients requirements using the Microsoft Dynamics 365 CE Customization Tool Workflow Tool or SDK
- Identify creative workarounds to meet requirements without the development of custom code
- Understand the functional capabilities and limitations for out of the box functionality as well as custom code
- Create technical specifications
- Design and integrate business processes and data flows between CRM applications and other applications such as back office/ERP applications
- Train client personnel on the usage and administration of Microsoft Dynamics CRM (functional user training and technical training)
- Develop high level project work plans
- Provide technical support to existing CRM clients
- Lead technical discussions with clients
- Develop data conversion and testing strategies
- Responsible for staff development & coaching
- Execute assigned responsibilities in a manner consistent with Hitachi Solution Europe Ltds Quality Management Policy.
Qualifications :
Key competencies:
- CRM forms screens views workflows and reports development
- Programming languages C# VB.net ASP.NET HTML JavaScript VSTO Silverlight
- Architect / design CRM system related customizations portals and reports
- CRM development or integration best practices
- Technical specifications documentation
- Data migration and integration mappings using SQL Integration Services Scribe or Web Services
- SQL Reporting Services
- SharePoint Services
- 3 years experience min on any CRM solution
- Training on Dynamics CRM will be part of the onboarding process
- Working proficiency in English
Diversity and Inclusion at Hitachi Solutions
Diversity is the wellspring of our innovation and our growth engine and we believe that creativity is fuelled by diversity. To be truly user centric we need to ensure that the teams developing products and services are representative of the communities they serve. Our collective success is achieved by fostering and respecting our employees and customers individualities coming together as One Team. Hitachi strives to create an environment not only where genders races cultures sexual orientations and identities can work together but where the beliefs and views of those participating feel equally represented.
If you are interested and want to know more about this opportunity apply directly and have a chat with us.
Informations supplmentaires :
Additional information on the job advert : In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (Hitachi) you consent to Hitachi collecting and storing your personal information (including your name job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at
Beware of scams
Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.
All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain it may not be legitimate.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
