Job Responsibilities:
- Ongoing support of clients Azure and onpremises environments with a focus on infrastructure and networking with occasional support of Azure PaaS solutions
- Resolution of alerts from the NOC monitoring system for issues with Azure VMs and Windows servers
- Assist with managing the monitoring system including deploying monitoring for new customers creating new monitoring rules based on business requirements etc.
- Work with members of other teams to coordinate resolution of issues that are in their technical area
- Work directly with clients on their Azure and Windows Server projects and questions including advising them on best practices
- Be the technical lead for multiple clients having a deep understanding of their infrastructure and overall architecture
- Work within the ticketing system to monitor track and resolve client issues
Required Qualifications:
- 2 years of experience with Azure in a handson engineering role focused on IaaS and networking
- 3 years of Windows Server and Active Directory engineering/administration experience
- Basic networking experience (for example: administering or troubleshooting site to site VPNs basic routing firewall rules etc.)
- Ability to support multiple clients and prioritize multiple issues simultaneously
- Ability to adapt to changes in Microsoft Azure technologies quickly
- Demonstrate a good set of troubleshooting skills to resolve complex issues
The ideal candidate also has some of the following (Optional):
- Experience with Microsoft 365 products including Exchange Online Teams and Azure Active Directory
- Has worked at a Managed Services Provider supporting multiple customers
- Has worked with or administered IT Monitoring tools such as Solarwinds Nagios or ConnectWise Automate
- Experience with Azure Log Analytics and ability to write or understand Kusto queries
- Experience with PowerShell scripting
- Experience in IT Security and/or Cloud Security
Qualifications :
Exp: 10 Years
Additional Information :
Beware of scams
Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.
All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain it may not be legitimate.
Remote Work :
No
Employment Type :
Fulltime