Delivery Operations Specialist
Delivery Operations Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
CyberArk is seeking a detailoriented Delivery Operations Specialist to join a growing QuotetoCash department. This is a fantastic opportunity for a highly motivated analytical individual to join a great company and have an impact on the future infrastructure being set up for continued growth. This is a hybrid role focused on delivering product licenses and software while ensuring optimal efficiency revenue and margin performance postsales.
Job functions:
- Manage delivery of customer software license generation asset creation while working with multiple departments across the business while managing customer data.
- Improve efficiency within CyberArk global delivery operations by implementing and maintaining consistent and scalable processes and building and maintaining customer products data base.
- Support internal teams with operationsrelated questions and inquiries.
- Process documentation and maintain knowledge base of operations processes.
- Manage high volume peak periods (end of quarter and fiscal year).
- Work closely with multiple departments across the business to ensure quality processes.
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Qualifications :
- Experience in managing multiple processes in a highvolume environment.
- Experience in managing postsale processes.
- Prior experience of 12 years in a SaaS company
- Selflearner with the ability to prioritize tasks with a strong emphasis on working as part of a team
- Working knowledge of Salesforce
- Strong communication and interpersonal skills with the ability to connect with diverse audience
- Experience with Microsoft Office
Additional Information :
CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion creed sex sexual orientation gender identity national origin disability or protected Veteran status.
We are unable to sponsor or take over sponsorship of employment Visa at this time.
The salary range for this position is $61000 $85000/year plus commissions or discretionary bonus which will be based on the employees performance. Base pay may also vary considerably depending on jobrelated knowledge skills and experience. The compensation package includes a wide range of medical dental vision financial and other benefits.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
