Electronic Gaming Host
Electronic Gaming Host
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Job Description
Grosvenor Casino Glasgow Merchant City
As an Electronic Gaming Host you will be the face of our business greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.
You will be a host in the true sense of the word working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
- Get to know your regular customers and their playing style and preferences ensuring you tailor the experience to their needs
- Live our values of Service Teamwork Ambition Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service across leisure food and beverage
- Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer with the intention of them becoming members of Grosvenor on line.
- Ensure you proactively comply with all regulation particularly for alcohol licensing conditions food safety and always promote ad champion safer gambling
Qualifications :
- Positive attitude
- Experience of working successfully in a hospitality role
- Knowledge of and passion for electronic gaming
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
Additional Information :
Must be able to work night shifts and weekends
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
