Business Operations Analyst
Business Operations Analyst
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Job Description
You will work closely with Telefnica Techs UK&I leadership team to collect analyse and report management data to support decisions on daytoday operations strategic planning and specific business performance issues. The role requires a strong and collaborative individual who is detail oriented capable of doing analysis across multiple data platforms translating these insights into actionable recommendations.
Responsibilities
Reporting and Analytics:
- Work with internal teams to identify and gather information needed to support business objectives and goals;
- Analyse and present data to improve management reporting and support senior leadership team decisions;
- Use data to recommend and facilitate business optimisation programmes;
- Identify process gaps through the analysis of data;
- Take ownership of various financial reports being responsible for accuracy and timely delivery of data;
- Collaborate with accounting teams across geographies to investigate interpret and summarise data findings;
- Assist with data management and cleanup when necessary.
Operational Support:
- Provide operational support by improving the operational systems processes and policies in support of the business goals specifically support better management reporting information flow and management and organisational planning;
- Coordinate planning prepare necessary materials and liaise with internal teams to deliver flawless execution of projects or initiatives;
- Identify gaps in current operational model and collaborate with internal teams to plan and implement solutions;
- Efficiently and accurately complete operations and administrative duties;
- Complete research requests on new and existing initiatives.
Skills and Experience
- Ability to multitask and manage multiple projects processes programs and procedures simultaneously while working under pressure to meet deadlines organizational goals and initiatives;
- Exceptional analytical skills with ability to develop insights and draw conclusions beyond what is readily apparent;
- Excellent oral and written communication to translate business needs and requirements in a clear concise and effective manner;
- Personable adaptable and flexible with the ability to work successfully in a highenergy fast paced rapidly changing environment;
- Ability to effectively interact with business partners at varying levels;
- Strong interest in leveraging technology tools and process improvements to develop innovative solutions and drive continuous improvement;
- Ability to identify gaps in operations;
- Experience in an analytic space or relevant professional experience;
- Skilled in Microsoft Excel;
- Experience with data visualisation tools e.g. PowerBI is preferred;
- Experience working in geographically dispersed teams is preferred.
Additional Information :
We dont believe hiring is a tick box exercise so if you feel that you dont match the job description 100% but would still be a great fit for role please get in touch.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
