Order to Cash Associate III
Order to Cash Associate III
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Salary Not Disclosed
1 Vacancy
Job Description
Position Summary:
The Order to Cash Associate I/II will play a key role in supporting the global sales team and ensuring a seamless customer experience from order placement through fulfillment. This role involves processing customer orders maintaining accurate customer information and coordinating with crossfunctional teams to resolve issues related to order fulfillment inventory and shipments.
Duties & Responsibilities:
- Provide end to end order support to the global sales team and customers.
- Process customer orders promptly and accurately ensuring strict adherence to SOX compliance requirements.
- Set up and maintain customer accounts including pricing and address details in order entry systems.
- Proactively follow up on customer and sales team inquiries to ensure resolution and satisfaction.
- Manage the pricing module to ensure accurate billing and accruals.
- Work with crossfunctional teams to address concerns related to sales product availability and customer commitments.
- Coordinate customer shipments and backlog.
- Ensure timely processing of product returns (RGA) per business guidelines.
- Remain current on customer preferences pricing new products and systems.
- Recommend process improvements to enhance efficiency and productivity.
- Perform other duties as assigned.
Qualifications :
Minimum Requirements & Qualifications:
- 4 years of experience working in order administration
- Strong written verbal and analytical skills.
- Experience in the medical device industry preferred.
- Must be proficient in Outlook MS Excel and MS Word.
- Must be proficient with an ERP system preferably SAP.
- Ability to work independently and effectively in a dynamic fastpaced environment.
- Effectively manage and prioritize various projects with minimal supervision.
- Be knowledgeable and proficient on all company products the market relevant medical terminology procedures and services.
- Understand sales order life cycle (forecasting quotes purchase orders sales orders allocation fulfillment invoicing and collections)
- Detailoriented with a commitment to following procedures and maintaining compliance with regulatory guidelines.
- Strong problemsolving skills for identifying and resolving customer issues.
- Proactive adaptable and focused on process improvement.
- Effective collaborator with crossfunctional teams including Finance Marketing Clinical Service Manufacturing and Logistics.
Additional Information :
Compensation:
Cutera expects to reasonably pay in the range listed below for this position based on the city and state listed in the job posting. The actual compensation is influenced by a wide array of factors including but not limited to skill set level of experience education and candidate residence if the position is remote or fieldbased.
Base Salary Range: $65000 $85000
If you are ready to become part of our spectacular growing and FUN company then apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.
Applicants responding to this posting must be able to provide proof of eligibility to work in the United States. Competitive salary benefits ESPP and stock options. Cutera is an Equal Employment Opportunity Employer.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
