Workplace Experience Generalist

The Workplace Experience Generalist supports Procores Workplace Experience team and employees at our Dublin office. Successful candidates will play a vital role in ensuring a positive and productive work environment. This role focuses on creating and aiding an exceptional workplace experience by supporting various administrative operational and employee engagement tasks. The Workplace Experience Generalist will be the first point of contact for visitors and guests providing exceptional customer service and creating a positive first impression. The ideal candidate will collaborate with different teams and stakeholders to ensure the smooth functioning of daytoday operations and the overall wellbeing of employees. No two days will be the same for this position. A strong customer service attitude is required! 

What youll do:

• Maintain balanced levels of food and office supply inventory for the office location
• Daily cleaning duties in kitchens conference rooms and communal areas
• Regularly perform building walkthroughs perform basic building repairs if needed and/or escalate issues to appropriate vendors
• Assist with internal events set up and tear down
• Register and greet visitors from the front desk 
• Run office ticketing systems answer evaluate prioritize assign and execute incoming requests for assistance 
• Awareness of all ongoing team activities department meetings visitors and deliveries
• Help execute office moves; Assist in the installation of desks desk equipment and furniture in conjunction with the IT department
• Daily written and verbal communication to all employees regarding office announcements
• Communicate constantly with extended Building Operations team members via email and/or Slack and assist other departments at Procore as needed with operationsrelated projects

What were looking for:

• Previous experience working in a professional environment
• Quality written and verbal communication skills (email phone in person)
• Ability to multitask prioritize and stay organized
• Customer service must be able to interface with all guests employees and executives
• Demonstrated competence in Microsoft Office and Google Applications
• Respect for confidential information
• Strong commitment to customer service employee happiness and company growth 

Additional Information :

Perks & Benefits

You are a person with dreams goals and ambitionsboth personally and professionally. Thats why we believe in providing benefits that not only match our Procore values (Openness Optimism and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:

• Health: 

  • Private medical insurance for yourself and immediate family with no excess payments

  • Life and income protection insurance

  • Quarterly wellness stipend

• Wealth:

  • Company pension plan

  • Employee stock purchase plan

• Leisure: 25 days of paid holidays per year (in addition to public and company holidays)

• Enrichment: Employee learning and development programmes and friends and family events

About Us

Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.

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