Integration Implementation Specialist
Integration Implementation Specialist
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Job Description
Procore is looking for an Integration Implementation Specialist to join our team. In this instrumental role youll implement train and consult customers on integrations with Procore and their accounting software. Youll convey user stories perform discovery and test new features to help customers succeed with Procore integrations.
As an Integration Implementation Specialist youll use your consultative customerrelations and technical skills to represent the customer voice driving the continual growth of our product. Youll deliver a bestinclass customer experience by encompassing Procores values of Openness Optimism and Ownership. Successful candidates are selfstarters enjoy problemsolving and have an entrepreneurial spirit. If youre excited by the opportunity to work with a small dynamic team in a fastpaced fastgrowing environmentProcore is the place for you!
This position will report to our Manager Integration Services and can be based remotely in the US. Were looking for someone to join us immediately.
What youll do:
- Implement configure and train customers on Procores accounting integration products
- Serve as a subject matter expert for questions from Sales Account Managers Marketing and Customer Support teams around accounting integration construction accounting practices and financial management of projects
- Manage secondtier support escalations specifically related to accounting integration issues; these will include troubleshooting the integration connector and other elements in the customers Windows environment
- Assist product management in identifying issues enhancement requests and feature requests from customers
- Work with Account Managers to assist with customer issues and questions surrounding accounting integration
- Contribute to Knowledge Base articles FAQs and other documents concerning accounting integration
- Travel (510%) to Procore offices client sites and more!
What were looking for:
- 5 years in a customerfacing role
- Bachelors Degree or 5 years of equivalent work experience
- Knowledge and experience with the phases of the construction lifecycle including accounting practices and project management
- Experience installing and configuring applications in the Windows environment
- Usage and understanding of modern web and mobile applications
- Exceptional troubleshooting and customer interaction skills
- Knowledge of Sage 100/300 CRE accounting software QuickBooks accounting software/Web Connector Or Viewpoint Spectrum/Vista construction software is preferred
- Knowledge of other construction accounting packages such as Xero NetSuite Intacct Acumatica Yardi MRI JD Edwards is desirable
Additional Information :
Base Pay Range $59720 $82115. Eligible for Bonus Incentive Compensation. Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation will be based on a candidates jobrelated skills experience education or training and location.
Perks & Benefits
At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a diverse dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
For Los Angeles County (unincorporated) Candidates:
Procore will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable federal state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
A criminal history may have a direct adverse and negative relationship on the following job duties potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing accessing and handling confidential information including proprietary and trade secret information as well as accessing Procores information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers stakeholders and/or colleagues; and 3. exercising sound judgment.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
