Veterinary Receptionist
Veterinary Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Job duties include but are not limited to:
Maintain the visual appeal of the hospital reception area greet and welcome clients and patients answer questions and triage client concerns answer calls or emails and direct to the appropriate party for resolution schedule appointments to maximize efficiency and daily flow check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites scratches animal waste and potentially contagious diseases.
Whether youre looking to just be a master of your role or trying to grow into that next career move youll have opportunities through a variety of virtual and hands on interactive training and continuing development.
Qualifications :
Were looking for:
We are looking for a customeroriented service representative. A customer service representative or CSR will act as a liaison provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They are patient empathetic and passionately communicative. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Problemsolving comes naturally to customer care specialist. They are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints. The target is to ensure excellent service standards respond efficiently to customer inquiries and maintain high customer satisfaction.
- Experienced Receptionist with a minimum of 1year veterinary experience preferred
- Compassionate Calm Team Player MultiTasker and Strong Communicator
- Highly organized and possess computer skills
- Selfstarter with the desire to continue to advance your knowledge and skillset.
- Holidays nights and weekends required
Additional Information :
We offer our staff:
- Comprehensive Benefits (health dental vision liability 401k & 401K matching program life & supplemental insurance HSA & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts Holiday Pay Uniform Allowance Bonuses etc)
- Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
*Note some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement texting/outreach communication authorization physical requirements of the job and more please visit ;
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
