Department Manager
Department Manager
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Job Description
As a Department Manager you are responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department and overall store. The Department Manager will ensure that you have the Best Team and support their development as well as work with succession planning talent development and structured performance management for the team based on results values and leadership. The Department Manager will work in accordance with legal requirements and H&M standards policies and procedures to meet the expectations of customers and colleagues.
This position reports to the Store Manager and has the Sales Advisor as direct reports.
Key Responsibilities
- You lead with a vision to secure the best experience for all our colleagues and customers
- You evaluate your teams performance provide regular feedback and support succession through their development and training.
- You analyse and follow up on Sales & Profit KPIs for your department.
- You ensure Health & Safety legal and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.
- Give input to the Store Manager and Area Teams on allocation and replenishment to secure garment levels according to sales trends and inform the Store Manager of any potential risks threats and opportunities related to the competitor landscape.
Qualifications :
Qualifications
To be successful in the role as Department Manager we believe you have the below mentioned skills & experiences:
- Inclusive positive creative and willing to learn on the job passionate for customer service and helping people find their style
- A multitasker & flexible who enjoys working in a fastpaced environment with an eye for detail
- 12 years of transferrable experience welcome
- Management experience in a customerfacing environment
- Previous experience of leading and managing teams
Additional Information :
This is a fulltime position for our store in Area1. The position reports to the Store Manager.
Apply by sending in your CV in English as soon as possible but no later than 7 Jan 2025. Due to data policies we only accept applications through career page.
Global Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound. In addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group were determined to create and maintain inclusive diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
