Summary:
The Rental Clerk is responsible for assisting with the dealerships fleet of loaner vehicles which are provided to customers while their own vehicles are being serviced.
Duties and Responsibilities:
- Ensuring vehicles are clean fueled and ready for customer use.
- Handle the checkin and checkout process for loaner vehicles which includes explaining the terms of use documenting customer information and providing vehicle keys.
- Coordinate with the service department to provide customers with loaner vehicles during their service appointments.
- Maintain accurate records of loaner vehicle agreements including customer details vehicle assignment mileage and condition reports.
- Inspect vehicles before and after use documenting any damages or issues.
- Provide friendly and efficient customer service addressing any questions or concerns.
Qualifications :
- Strong organizational and multitasking skills.
- Excellent communication and customer service abilities.
- Strong attention to detail to maintain the dealerships professional appearance
- Excellent communication skills and interpersonal skills
- Must be authorized to work in the USA
- Must be willing to undergo preemployment compliance requirements: Drug testing background check MVR.
Preferred Qualifications:
- Prior experience in a rental car or loaner vehicle environment.
Additional Information :
Compensation (Hourly):
*The Rental Clerk position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of twentythree dollars an hour*
Schedule:
- FULL TIME
- 5 days a week / 2 days off
- Sundays off
- Weekend availability required
- Service Drive Hours:
- Monday Friday: 7:30am to 6pm
- Saturday: 7:30am to 5:30pm
Benefits:
- Medical dental vision insurance
- 401k plan with company match
- Paid Time Off accrual
- Closed for Thanksgiving day and Christmas day
- Employee discounts on purchasing and leasing cars
- Access to all our 100 stores inventory
- Opportunities for career advancement within a Fortune 500 company
All your information will be kept confidential according to EEOC guidelines
Remote Work :
No
Employment Type :
Fulltime