Responsibilities of the General Manager include:
- Oversee all aspects of the restaurants operations including kitchen coffee service and customer service.
- Provide leadership and guidance to the team ensuring a positive and productive work environment.
- Manage and schedule staff including hiring training and performance evaluations.
- Develop and implement strategies to improve customer satisfaction and increase sales
- Monitor inventory levels and ensure proper stock management.
- Maintain high standards of food quality cleanliness and safety.
- Collaborate with the culinary team to create and update menus.
- Handle customer complaints and resolve issues in a timely manner.
- Stay updated on industry trends and implement best practices.
Qualifications :
Some of the qualifications and skills a General Manager are:
- Proven experience in a leadership role within the food service industry.
- Strong knowledge of kitchen operations and culinary techniques.
- Excellent communication and interpersonal skills.
- Ability to effectively manage a team and delegate tasks.
- Experience in interviewing hiring and training staff members.
- Knowledge of food service management principles and practices.
- Ability to work in a fastpaced environment and handle multiple responsibilities.
- Flexibility to work evenings weekends and holidays as needed.
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities duties skills or qualifications required.
Additional Information :
- Benefits All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week)
- Perks Discounts on menu items a safe work environment and opportunities for Career growth and advancement
- Schedule Flexible scheduling and opportunities for overtime.
All your information will be kept confidential according to EEO guidelines.
PHYSICAL REQUIREMENTS including but not limited to the following:
Standing
- Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Walking
- For short distances for short durations
- Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customers location.
Sitting
- Paperwork is normally completed in an office at a desk or table
Lifting
- Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 x 1.5.
- Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
- Large cans weighing 3 pounds 7 ounces are carried from the workstation to storage shelves.
- Occasionally pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
- Trays of pizza dough are carried three at a time over short distances and weigh approximately 12 pounds per tray.
- During delivery carry pizzas and beverages while performing walking and climbing duties.
Pushing
- To move trays which are placed on dollies.
- A stack of trays on a dolly is approximately 24 30 and requires a force of up to 7.5 pounds to push.
- Trays may also be pulled.
Climbing
- Team members must infrequently navigate stairs or climb a ladder to change prices on signs wash walls perform maintenance.
- During delivery of product navigation of five or more flights of stairs may be required.
Stooping/Bending
- Forward bending at the waist is necessary at the pizza assembly station.
- Toe room is present but workers are unable to flex their knees while standing at this station.
- Duration of this position is approximately 30 45 seconds at one time repeated continuously during the day.
- Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
- Performed occasionally to stock shelves and to clean low areas.
Reaching
- Reaching is performed continuously; up down and forward.
- Workers reach above 72 occasionally to turn on/off oven controls change prices on sign and lift and lower objects to and from shelves.
- Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel or washing dishes.
- Workers reach forward when obtaining topping ingredients cleaning work surfaces or answering phones.
Machines Tools Equipment Work Aids
- Team Members may be required to utilize pencils/pens computers telephones calculators TDD equipment pizza cutter and pizza peel.
Machines Tools Equipment Work Aids
- Team Members may be required to utilize pencils/pens computers telephones calculators TDD equipment pizza cutter and pizza peel.
Driving Specific Job Duties
- Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
- Deliver product by car and then to door of customer.
- Deliver flyers and door hangers.
Remote Work :
No
Employment Type :
Fulltime