Software Engineer Intern - Genesys Cloud
Software Engineer Intern - Genesys Cloud
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Job Description
Our Summer Internship is an 11week programme providing you the opportunity to experience all that Visa has to offer alongside completing challenging work building your skillset and networking with fellow interns and Visa employees. Throughout the internship you will support professionals on core activities within your team be given an endtoend project to complete and take part in a variety of trainings to increase your learning. You will also get the opportunity to take part in a global social impact case challenge as well as hearing from senior leaders through our Visa Executive Speaker Series.
The internship is just the beginning to what we hope will be a lasting career at Visa! If you are successful throughout your internship you could even secure a graduate role with us when you finish university.
Daily responsibilities
- Opportunity to work across different Contact Center product lines gaining an insight and appreciation into software engineering practices and technologies.
- Assist in designing developing and maintaining Contact Center related products and systems (like IVR ChatBots REST API GenAI etc).
- Collaborate with crossfunctional teams to define design and implement new Contact Center features.
- Work within an Agile environment which embraces Test Driven development Continuous Integration and Development.
- Grow your knowledge and skills in CX software engineering through Visas progressive technical community.
Qualifications :
- Pursuing a bachelors or masters degree & graduating December 2025 or later.
- A strong desire to understand and leverage new tools and technologies and evolve their learning of the discipline.
- Analytical abilities including the ability to translate and communicate technical requirements.
- Knowledge of Contact Center related products and systems (like IVR agents management queue skills call recording chat bot) is a plus.
- Fundamental knowledge of Unified Communications and related technologies (VOIP ISDN PBX) is a plus.
- General knowledge or experience with one of the following products: Cisco CUCM Cisco CUBE Genesys is a plus.
- Cloud platforms (like AWS GCP Azure) is a plus.
- An undeniable passion for the software engineering discipline examples of work you have completed outside of the core curriculum is a plus.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We may be able to offer financial relocation support to Warsaw for successful applicants and Visa Interns in Poland are entitled to paid annual leave.
Remote Work :
No
Employment Type :
Intern
Employment Type
Intern
