Head bartender
Head bartender
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Job Description
We are seeking a dynamic and motivated Bar Supervisor to join our vibrant team in London. The ideal candidate will support the Bar Manager in overseeing the daily operations of the bar ensuring exceptional customer service maintaining high standards of quality and efficiency and fostering a positive and engaging atmosphere for both guests and staff.
**Key Responsibilities:**
1. **Operational Management:**
Assist in managing all aspects of bar operations including inventory management ordering supplies and maintaining equipment.
Ensure the bar is wellstocked and prepared for service with all necessary ingredients and supplies.
Oversee the cleanliness and organization of the bar area adhering to health and safety regulations.
2. **Customer Service:**
Provide excellent customer service addressing guest inquiries and resolving any issues or complaints promptly and professionally.
Maintain a welcoming and friendly atmosphere ensuring guests have a memorable experience.
3. **Team Leadership:**
Support the recruitment training and development of bar staff.
Schedule shifts and manage staff rotas to ensure adequate coverage during peak times.
Motivate and lead the bar team promoting teamwork and a positive work environment.
4. **Financial Management:**
Assist in managing the bars budget controlling costs and maximizing profitability.
Monitor sales and prepare reports on bar performance identifying areas for improvement.
5. **Product Knowledge:**
Maintain a comprehensive knowledge of the bars menu including cocktails spirits wines and beers.
Develop and promote new drink offerings and specials to enhance the bars appeal.
6. **Compliance and Standards:**
Ensure compliance with licensing laws health and safety regulations and company policies.
Conduct regular inspections and audits to maintain high standards of quality and service.
Qualifications :
**Qualifications:**
Proven experience in a supervisory or managerial role within the hospitality industry preferably in a bar or restaurant setting.
Strong knowledge of beverages including cocktails spirits wines and beers.
Excellent interpersonal and communication skills.
Ability to lead and motivate a team with strong organizational and problemsolving abilities.
Flexibility to work evenings weekends and holidays as required.
Certification in food safety and alcohol service (preferred).
Additional Information :
Whats in it for you
- A competitive salary and extra benefits package!
- 28 days holiday (including bank holidays) pension scheme.
- A Health Cash Back Plan to claim money back and gain access to support for your physical wellbeing private medical dental and optical support .
- Enjoy a free night at Mama London and a meal for two in completion of probationary period.
- Goes without saying but well feed you during your shift.
- Up to 50% off rooms globally across the Accor Ennismore and Mama Hotels for you and your nearest and dearest globally
- 30% of food and drinks for you to enjoy at any of our Ennismore locations
- From completing two years service gain an extra days holiday for each years completion caped at 32 days
- A fantastic Training program to get you settled into the business and progress through the ranks of the business
- Regular team get togethers biannual parties Mama knows how to have a good time!
- A brilliant place to work which encourages a family and friendly atmosphere
Important to know
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
