drjobs Activity Executive

Activity Executive

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1 Vacancy
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Job Location drjobs

Udaipur - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Activity Executive is responsible for planning organizing and overseeing recreational activities and entertainment programs for guests at Fairmont Udaipur Palace. The Activity Executive works closely with other departments to ensure smooth operations and contributes to the overall guest satisfaction.

Key Responsibilities:

  1. Activity Planning & Organization:

    • Develop and implement a seasonal and weekly activity schedule tailored to different guest demographics (families couples groups children etc.).
    • Design and organize a variety of leisure and entertainment activities such as pool games wellness sessions sports tournaments and kids clubs.
    • Ensure all activities are in line with Fairmont brand and safety standards.
  2. Guest Engagement:

    • Greet and interact with guests to promote and encourage participation in scheduled activities.
    • Provide personalized recommendations based on guest preferences and interests.
    • Ensure guests feel welcome entertained and engaged throughout their stay.
  3. Team Management:

    • Schedule and train team members ensuring they have the necessary knowledge and skills to run activities effectively.
    • Ensure all staff members adhere to safety protocols resort policies and customer service standards.
  4. Coordination & Collaboration:

    • Work closely with the front desk guest services food and beverage housekeeping and other resort departments to coordinate activities and ensure guest expectations are met.
    • Liaise with external vendors or performers for specialized activities and entertainment.
    • Collaborate with the marketing team to promote activities through different channels (social media inroom brochures etc.).
  5. Inventory Management:

    • Monitor and maintain inventory of activity supplies (sports equipment toys costumes etc.) and ensure timely replenishment.
    • Track participation levels to assess the popularity and effectiveness of different activities.
  6. Continuous Improvement:

    • Solicit guest feedback on activities and use it to enhance future programming.
    • Handle guest complaints or issues regarding activities ensuring quick and satisfactory resolution.
    • Stay updated on the latest trends in resort entertainment and recreational activities to keep the offering fresh and engaging.
  7. Safety & Risk Management:

    • Ensure that all activities especially outdoor or physical ones are conducted in compliance with safety regulations.
    • Monitor the safety of guests during activities and handle emergencies appropriately.
    • Maintain a clean and safe environment in all activity areas.

Qualifications :

Experience and skills include:

  • Ability to share culture stories and lifestyle with guests in an engaging manner.
  • Ability to focus attention on guest needs remaining calm and courteous at all times
  • Good reading writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage 
  • Detailed & service oriented with an eye for detail to be selfmotivated and energetic.
  • Additional certification(s) in Recreation will be an advantage (Lifeguarding First Aid CPR)
  • Bachelors degree in Hospitality Management or related field preferred
  • Proven experience in a luxury environment
  • Knowledge of the local area and its attractions is a plus


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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