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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Fairmont Standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag while working.
- Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
- Complete all side work and cleaning duties as described in the SOPs.
- Have full knowledge of entire menu as well as daily specials desserts etc.
- Take all guest orders ring them up and expedite the orders from the kitchen in a presentable and timely manner.
- Provide attentive service focusing on guests needs.
- Receive payment for food and beverage provided and provide change and receipt to guests.
- Keep an accurate record of all checks and balances to be presented in a daily report.
- Present drinks to guests obtain payment for them and record accurately.
- Maintain a sanitary environment in accordance with local health codes.
- Process credit card and room charges.
Qualifications :
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must be effective at listening to understanding and clarifying concerns and issues raised by coworkers and guests.
- Must maintain composure and objectivity under pressure.
- Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
- Must be able to work with and understand financial information and data and basic arithmetic functions.
- Must obtain an efficient knowledge of menu items and accomplishments.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. Fairmont Copley Plaza is proud to be an Equal Opportunity Employer.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
