The Transportation Supervisor will assist the Transportation Manager with the supervision and coordination of delivery and service team members. Effectively and efficiently handle customer service complaints and concerns. Comply with federal state and company policies local laws transportation programs and regulations. Train new team members in job duties. High comfort level working in a diverse fastpaced environment.
RESPONSIBILITIES AND DUTIES
Compensation: 77k80k based on experience up to a 10% company bonus!
Work Schedule Tuesday Saturday
Start Time 3pm (work 8 to 10hrs.) Flexible shift
(80%) Assist Transportation Manager in leading the Transportation Team
Leadership:
- Recruit and interview new team members
- Train coach and counsel team members
- Handle all driver concerns in Team Leaderss absence
- Assist with annual performance appraisals
- Make recommendations to the Team Leader for pay increases
- Attend and participate in annual Leadership & Development training sessions
- Assist with coordinating safety/team/quarterly meetings
Reporting/Budget:
- Assist with all transportationgenerated reports
- Contribute to the development of annual department budget preparation for DirectorSupply Chain Center review and approval
Routing Scheduling Hours of Service and Maintenance:
- Assist in weekly scheduling of driver routes and rerouting as necessary to ensure route coverage
- Conduct route analysis and recommend saving opportunities to the Manager
- Monitor driver hours of service via the onboard system
- Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of drivers at the SCC determines the number of observations per period)
- Perform payroll duties when necessary and review driver payroll for accuracy
- Assist in monitoring misdeliveries and make recommendations to the Manager on avoidance strategies
- Assist in the maintenance of the driver qualification file
- Assist in the scheduling of truck maintenance and maintaining fleet image
- Assist in accident investigations
- Assist other supply chain centers when called upon
- Assist with D&S Manager with truck leasing meetings to ensure PMs are met to Dominos standard and repairs are completed timely
- Perform other duties as assigned by the Manager and Director
Customer Relations:
- Assist in answering Slice of Pie complaints
- Maintain positive customer relationships
- Customer Surveys
(20%) As needed if qualified drive company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance and on occasion work the yard
Qualifications :
- High School Diploma some college hours 2year degree preferred
- 23 years of documented supervisory experience
- 23 years of route scheduling experience
- Knowledge of Department of Transportation rules and regulations
- Working knowledge of Microsoft Office software
- Willingness to support a 24hour operation including carrying an emergency cell phone as needed
- Resultsoriented with strong organizational decision making and people skills
- Must successfully pass a background check every third year on your anniversary date
- Commercial Drivers License Class A a plus
- Bilingual Preferred
Physical Requirements
Must be able to lift up to 50 lbs. perform heavy pushing/pulling of product work in varied conditions both indoors/outdoors including refrigerated conditions 3338 degrees and work in an environment with exposure to loud machinery when necessary
Additional Information :
Dominos offers:
- Paid Holidays and Vacation
- Positive work environment
- Benefits on the first day of employment!
- 401k matching contributions
- 15% off the purchase price of stock
- Company bonus
- Referral bonuses
- Career growth!
Remote Work :
No
Employment Type :
Fulltime