Program Specialist - Academic Partnerships
Program Specialist - Academic Partnerships
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Job Description
ServiceNow is currently seeking a Program Specialist Academic Partnerships who will work to execute on our Academic Partnerships Strategy with global public and private Higher Education institutions for external consumer talent. We strive to close the opportunity gap by preparing learners to thrive in careers shaped by continuous technological change and the need for digital skills . Through our university curriculum integration programs we invest and build delivery capability of faculty and offer programs to students thereby meaningfully improve their lives communities and workplaces. Were creating new opportunities for both technical and nontechnical talent to help more people advance into higherpaying roles across our ecosystem regardless of their background
What you get to do in this role:
- Evangelize Academic Partnership Program strategy program management providing value proposition.
- Execute the strategy and management of international national regional and local university partnerships as assigned. Focus areas: Europe Middle East and Africa
- Manage the international partnership process requirements for assigned institutions: researching needs securing executive sponsorship with the Academic Partnerships Program Director developing proposals and negotiating contracts.
- Closely work with university management team and their professors.
- Be a trusted advisor and guide through the Academic Partnership onboarding process.
- Supervise the Academic Partnership Program life cycle (Student enrollment Student learning completion)
- Troubleshoot issues with rosters enrollment training instance labs certification vouchers etc.
- Report on assessment and health of the assigned academic partnership relationships including KPIs
- Maintain metrics dashboard data analysis.
Qualifications :
To be successful in this role we need someone who has:
- 5 years experience in a program or business management position
- Experience working across a range of cultures and running global programs
- Commitment to justice inclusivity and equity
- Ability to accept feedback graciously and integrate it into system/process improvement
- High degree of autonomy versatility personal initiative intrinsic motivation and selfmanagement skills
- Experience working collaboratively and effectively on diverse teams or with a diverse range of people
- Knowledge of and/or ability to interface with U.S. and international academic institutions and their cultures
- High level of flexibility creativity and dependability
- Experience incorporating measurement and assessments into programs
- Effective networking and cross functional connectivity skills
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
