Aftermarket Data Analyst
Aftermarket Data Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
The Aftermarket Data Analyst plays a key role in ensuring products continue to perform well after the sale. They are responsible for analyzing and interpreting data related to products and services to improve product quality customer satisfaction operational efficiency and overall business performance.
Job Duties & Responsibilities:
Data Analysis and Dashboard Development
- Develop analyze and maintain Power BI dashboards covering EFC (External Failure Costs) Goodwill costs Unit Replacements ASA call records and technical email inquiries.
- Utilize advanced data visualization tools and techniques to effectively present data trends and support decisionmaking processes.
Data Tracking and Reporting
- Track and report EWL (Early Warning List) data per corporate requirements to ensure compliance and performance improvements.
- Conduct comprehensive analyses of data sources to identify key insights for process optimization.
Calculations and Metrics Analysis
- Perform and update FFR (Field Failure Rate) and Isochrone calculations providing accurate and timely dashboard insights.
- Collaborate with crossfunctional teams to ensure that calculations and data outputs meet quality standards and organizational needs.
Supplier Reimbursement Management
- Manage billbacks Return to Vendor (RTV) processes and supplier reimbursement activities.
- Work closely with suppliers to address discrepancies and resolve claims to enhance supplier collaboration and performance.
Product Quality Support
- Support QMM projects as needed
Qualifications :
Qualifications:
- Bachelors Degree in a related field or 6 years of experience in data analytics aftermarket processes or equivalent roles.
- Strong proficiency in data analysis and visualization tools including MS Office Power BI and relevant data tracking systems.
- Minimum of 3 years of experience in data analysis quality assurance or similar roles within a manufacturing technical service or aftermarket setting.
Preferred Qualifications:
- Familiarity with data tracking and compliance practices
- Experience with warranty supplier reimbursement and RTV processes.
- Demonstrated ability to synthesize complex data sets into actionable insights.
- Excellent problemsolving communication and interpersonal skills to work with crossfunctional teams.
- Proactive and structured work approach with an ability to meet tight deadlines under pressure
- Candidates with proficiency in French Spanish and/or Portuguese are desirable.
Work Environment:
- This is not a dedicated work from home position and requires the employee to live in a commutable distance from our Londonderry NH facility.
- Significant use of computer and phone for daily work.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
In addition to your base salary Bosch offers a comprehensive benefits package that includes health dental and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short and longterm disability insurance; paid time off; parental leave adoption assistance; and reimbursement of education expenses.
Learn more about our full benefits offerings by visiting: Pay ranges included in the postings generally reflect base salary; certain positions may include bonus commission or additional benefits.
EEO/OFCCP: Bosch is an equal opportunity employer and makes all employment decisions on the basis of merit. Bosch is fully committed to compliance with all applicable laws providing equal employment opportunities and to providing equal employment opportunity to all associates and applicants for employment without regard to race gender sex pregnancy childbirth (or related medical conditions including but not limited to lactation) national origin or ancestry religion gender identity sexual orientation age disability veteran status genetic information or any other characteristic protected by law.
This equal employment opportunity policy applies to all terms and conditions and aspects of employment including but not limited to recruitment hiring retention training placement promotion advancement transfers job assignments layoffs leaves of absence termination and compensation. Our management team is dedicated to this policy with respect to all aspects of employment.
Bosch is dedicated to maintaining compliance with all federal state and local law including but not limited to affirmative action plan requirements EEO1 and VETS4212 reporting and I9 / work authorization guidance.
By choice we are committed to a diverse workforce EOE/Protected Veteran/Disabled.
BOSCH is a proud supporter of STEM (Science Technology Engineering & Mathematics) Initiatives
- FIRST Robotics (For Inspiration and Recognition of Science and Technology)
- AWIM (A World In Motion)
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
