MW Partners is currently seeking a Global Program Manager to work for our client who is a global leader in multimedia and creativity software products.
Responsibilities and duties:
Operation
- Become an authority on Cloud Marketplaces Procurement Program and act as Marketplace advisor and SME
- Partner with collaborators to gather approval on requests offer assistance with deal structure inquiries and ensure transactions adhere to Clients requirements and operational guidelines
- Communicate regularly with sales teams to ensure consistent application of processes and policies
- Monitor submission for opportunities to be evaluated for marketplace transactions.
- Email Sales account teams and Partner Managers with approval decisions on opportunities requesting Marketplace procurement
- Review Marketplaces pipeline update CRM with deals identified as having Enterprise agreements and clean SFDC data for PowerBI dashboard
Project Management
- Implement project plans improvements and business process queries on Salesforce.com and associated apps
- Track progress and follow up to completion of product listings on Cloud Marketplaces
- Prepare communications to sales and management draft recurring newsletters on deal status and highlight resources
- Engage with Credit Team to monitor Azure Marketplace private offers and request new private offers as needed
- Monitor contract end dates and lead private offers accordingly
Business Analysis
- Develop expertise on AWS and Microsoft Cloud Marketplace for growth. Evaluate how Marketplaces procurement can cultivate partnership engagement for Building and CoSell possibilities progressing deals and pinpointing vital success factors according to region segment and customer type
- Evaluate key trends correlations and causal data to inform gotomarket strategies and implementation with Cloud partnerships. Aid our sales leaders in improving Clients partnership opportunities with Cloud Partners
- Collaborate with Clients Sales Operations team to collect sales and customer data generate CRM reports for strategic analysis and evaluate email campaign success by analyzing deal progression and engagement metrics
- Use vlookups for account matching and upload accounts for specific tagging
- Monitor SFDC data hygiene for pipeline progress
General Team Support
- Lead new hires additions to team distribution lists recurring meetings system accounts and access to Microsoft Teams
- Monitor Outlook mailbox and redirect inquiries to the appropriate teams
- Govern and curate sales collateral and enablement on internal portals
- Maintain team organization slides
- Liaise between external content design vendors and Client on presentation slides
Experience Level
- Shown business analysis with Excel reporting enterprise systems such as ERP or experience with Salesforce & CRM reporting and Power BI
- Detailing implementing tasks and following through to completion in project management
- Strong working knowledge of Microsoft 365 including Microsoft Teams or Slack
- Proven ability to work effectively with crossfunctional teams
Requirements:
- Bachelors degree or equivalent work experience in a related field.
- Proficiency in Excel and vlookups
- Experience with CRM Outlook Teams Slack or similar enterprise systems and tools
- Process documentation and project management
- Process engineering
- Excellent written and verbal communication skills
Additional skills:
- Flexible and open to ideas
- Strong problemsolving abilities
- Diligent
- Prioritizing customer service and support
- Multitasking and organizational skills
- Experience with trouble tickets
- Sales support experience
- Great teammate
For a confidential discussion or to find out more contact Snehita onor apply now.