Grosvenor Casino Dundee DD1 1NJ
As an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
- Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and cant wait to return
- Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
- Proactively offer and provide a friendly efficient and prompt service of food and beverages only delivering products you are proud of!
- Be aware of daily / weekly targets and contribute positively towards them
- Display a friendly and enthusiastic manner responding positively to all customer requests in a polite and efficient way
- Replenish stocks so that the customer always has the opportunity to access products at all times
Qualifications :
- Positive attitude
- Experience of working successfully in a hospitality role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day including weekends and bank holidays.
Additional Information :
16 hour contract staff meals premium rate after midnight paid breaks
Must be flexible with your availability and happy to work various shifts including nights and weekends.
Remote Work :
No
Employment Type :
Parttime