Senior Product Analyst - Consumer Product

We are on the lookout for a Senior Product Analyst to join our Consumer product tribe on our journey to always deliver amazing experiences. 

At Delivery Hero youll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers creating datadriven personalized interactions that keep them coming back. As part of our Consumer Team youll enhance customer satisfaction and drive global growth and profitability through innovative projects.

The Consumer Product Analytics Team drives product strategy and innovation by providing actionable insights on customers and products contributing to business success. Our diverse team of data professionals is based in Singapore and Berlin working closely with product managers engineers and business stakeholders to directly influence product direction. We collaborate with a larger data team including data engineers data scientists and ML engineers to share knowledge and expertise. This particular role is based in Berlin. 

At Consumer Product Analytics you will have the opportunity to access high volume rich user behavior data engage in end to end product development cycles work on complex product problems and learn from many experienced data professionals.

The main responsibilities of the Product Analytics Team include:

• Experimentation: Design implement and analyze A/B tests with a strong emphasis on statistical methods for robust hypothesis validation and accurate impact measurement. A deep understanding of statistical techniques is required for all our experiment analyses.

• Product OKRs & Metrics: Define what good looks like by setting up a product metric framework and quarterly OKRs.

• Tracking & QA: Own the tracking definition and work with various delivery hero brands to improve the  reliability of user behaviour tracking for our discovery tools

• ETL & Reporting: Building data pipelines and selfservice dashboards.

• Exploratory Analysis: Drawing insights from data to drive product strategy & roadmap.

• Contribute to the growth and development of fellow product analysts through knowledge shares workflow optimisations hiring onboarding of talent etc

Qualifications :

• 5 years experience in the analytics space in rapidly growing and dynamic environments ideally with a broad mission scope or several stakeholders

• Strong experience in leveraging SQL for analytics (BigQuery experience is a plus)

• Proficient with at least one data visualization tool including but not limited to looker studio (data studio) Tableau Qlikview power BI matplotlib etc.

• Experience working with large scale user data (transactional click stream etc.)

• Background in statistics knowledge about statistical test design and analysis preferably hands on experience in designing and running A/B tests at scale

• Experience with customer behavior tracking platforms (e.g. Google Analytics Adobe Webtrekk MixPanel SnowPlow Piwik Tealium Segment etc.)

• Experience of working with multiple stakeholders ability to clearly communicate analytical findings to them and successfully driving mid scale analytics projects end to end (e.g. establishing a performance metric for a squad exploring aligning on metric definition creating data pipelines and dashboard visualization to allow self serve).

Nice to have:

• Experience with data pipelining tool such as airflow DBT 

• Experience or knowledge of machine learning recommender system ranking algorithm.

• Experience working in a rapidly growing and dynamic product development team

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mindboosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Fulltime