Senior Manager Corporate Operations
Senior Manager Corporate Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
(45%) Manage Support and Lead MCO(s) General Managers and Entire DCO Area
- Conduct weekly store visits to ensure standards are being maintained and standard operating procedures are being followed.
- Ensure all personnel and stores have appropriate tools and resources to operate the business and meet Dominos standards.
- Support all National calendar and innovation initiatives to ensure implementation and execution.
- Address all problems/issues in a timely manner and identify opportunities for improvement
- Ensure all team members follow safety and security protocols
- Drive compliance of all required Team USA standards and operating procedures including food management labor scheduling training courses and daily systems
- Attend General Manager team meetings as needed to coach train and develop
- Provide direction on company market and area goals. Partner with MCO(s) and stores to set goals and develop specific tactics to hit those goals.
- When applicable lead Team USA or market level initiatives
(30%) Achieve Operational Excellence
- Provide recommendations on operational efficiencies and business opportunities
- Support any National calendar initiatives that drive strategic sales to the market
- Reinforce execution of key Dominos Pizza and Team USA policies and standard operating procedures
- Hold MCOs and GMs accountable to executing action plans track progress and promote a sense of urgency
- Partner with field support resources (Trainer HR Operations Support Safety & Loss Prevention Tech) to address gaps
- Identify and diagnose ongoing operational gaps in underperforming stores; develop formal action plans to resolve gaps
(15%) Drive EBITDA Performance
- Partner with MCOs and GMs on profit and service opportunities
- Develop and present executive presentations to communicate key trends and results
- Provide area business updates during weekly leadership meetings
- Lead P&L reviews and quarterly business reviews with GMs MCOs and DCO
- Identify underperforming stores and partner with MCO to develop plan of action
- Develop strategy to meet sales goals
- Analyze and track key financial/operational data to derive meaningful business insights
- Surpass EBITDA budget for assigned stores through development and execution of store level profitability tactics
(10%) Develop Talent
- Recruit manage and develop a strong team capable of meeting business objectives including a manager bench ready to backfill key store leadership roles..
- Ensure team members are fully trained and provided with all tools necessary to be set up for success.
- Develop professional and beneficial relationships with peers in other areas of the organization.
- Create action plans and provide constructive feedback to develop Team Members.
- Conduct semiannual performance appraisals with direct report(s)
- Provide appropriate levels of Team Member recognition and motivation.
Qualifications :
- 7 years of Dominos operational experience
- Ability and desire to relocate for future opportunities within Dominos
- Bachelors Degree preferred
- Minimum 5 years multiunit experience in restaurant/retail industry
- Experienced in ensuring operational effectiveness for multiunit organizations
- Thorough understanding of Dominos Pizza or equivalent restaurant standards
- Ability to read financial statements strong analytical skills
- Ability to effectively and professionally provide guidance and coaching to multiunit leaders and store management
- Ability to plan and conduct effective meetings
- Experience in working independently with a result orientation
- Excellent oral and written communication skills including public speaking
- Strong organizational skills
- Strong Microsoft Office suite skills (Outlook Excel PowerPoint OneNote Teams)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
