TIER 2 - SYSTEMS ENGINEER
TIER 2 - SYSTEMS ENGINEER
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Job Description
TIER 2 SYSTEMS ENGINEER
Our client is seeking a strong Linux Engineer to join their support team. This team will be supporting an onprem to cloud migration and doing daily ticketing tasks for the organization. With lots of growth opportunity and a great team apply today to learn more about this role!
Schedule: 4x10s
Onsite Requirement: 3 days onsite 1 day remote (Sunday)
Shifts: 1210 pm Sunday Wednesday
Must Have Skills:
- 57 years of professional experience ideally within an enterprise environment supporting high volumes of tickets and incidences.
- Must have experience as an engineer resolving T1 T2 and T3 tickets
- Platform Support specifically within Linux is primary focus
- Scripting knowledge is helpful: Shell Scripting Python Scripting PowerShell Scripting
- Tracking tickets within JIRA and updating completion/documentation as needed
- Kubernetes experience
- Mentorship/training experience
Nice to Have Skills:
- Cloud Native Environments
- Telecom experience
Day to day:
The ideal candidate will have a strong background in Linux engineering Kubernetes management and automation through scripting. You will be responsible for maintaining and optimizing our infrastructure ensuring high availability and promptly addressing priority tickets.
Key Responsibilities:
- Linux Server Administration:
- Manage monitor and optimize Linux servers to ensure high performance and reliability.
- Perform regular system updates patches and security audits.
- Troubleshoot and resolve serverrelated issues effectively.
- Kubernetes Management:
- Deploy manage and scale containerized applications using Kubernetes.
- Configure and maintain Kubernetes clusters ensuring optimal resource allocation and load balancing.
- Monitor the health of Kubernetes environments and implement best practices for security and efficiency.
- Automation and Scripting:
- Develop and maintain scripts for automation of repetitive tasks (e.g. deployment monitoring backups).
- Utilize tools like Bash Python or other scripting languages to enhance operational efficiency.
- Implement Infrastructure as Code (IaC) practices using tools such as Terraform or Ansible.
- Incident Management:
- Respond to and prioritize support tickets related to infrastructure application deployment and operational issues.
- Collaborate with teams to resolve issues and implement improvements.
- Document incidents and resolutions to improve knowledge sharing and reduce future occurrences.
- Monitoring and Performance Tuning:
- Set up and maintain monitoring solutions to ensure system performance and uptime.
- Analyze system logs and metrics to identify trends and potential issues.
- Conduct performance tuning of both servers and Kubernetes clusters for optimal resource utilization.
- Collaboration and Communication:
- Work closely with crossfunctional teams to ensure seamless deployment and operation of applications.
- Participate in team meetings sharing insights on system performance and improvement opportunities.
- Provide training and support to team members on DevOps best practices.
- Continuous Improvement:
- Stay uptodate with emerging technologies and industry trends in DevOps cloud computing and container orchestration.
- Propose and implement improvements to processes tools and workflows to enhance team efficiency and effectiveness
Employment Type
Full Time
