drjobs ServiceNow AdministratorDeveloper

ServiceNow AdministratorDeveloper

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1 Vacancy
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Job Location drjobs

Albany, NY - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: ServiceNow Administrator/Developer (US Citizens Only)
Location: Remote

We are currently seeking candidates who meet the following qualifications:

Key Responsibilities:

  • Maintain and administer the ServiceNow platform including upgrades patches and performance tuning.
  • Design and develop custom workflows scripts business rules and UI policies to meet specific business needs.
  • Configure and manage ServiceNow modules such as ITSM ITOM HRSD and CMDB.
  • Develop and maintain integrations between ServiceNow and other enterprise systems using APIs and integration tools.
  • Provide support to users by troubleshooting and resolving platformrelated issues ensuring a seamless user experience.
  • Implement automation strategies to streamline processes and improve service delivery.
  • Create and maintain custom reports and dashboards for realtime monitoring and analytics.
  • Ensure compliance with IT governance policies and maintain accurate system documentation.
    Conduct training sessions for endusers and provide knowledge transfer to team members.
  • Work closely with stakeholders to gather requirements propose solutions and deliver highquality outcomes.
Required Skills and Qualifications:
  • Bachelors degree in Computer Science Information Technology or a related field.
  • Proven experience as a ServiceNow Administrator/Developer.
  • Indepth knowledge of ServiceNow platform architecture and best practices.
  • Proficiency in JavaScript HTML CSS and ServiceNow development tools.
  • Experience with workflows business rules UI actions ACLs and scripting in ServiceNow.
  • Strong understanding of ITIL processes and their implementation in ServiceNow.
  • Experience with ServiceNow integrations using REST/SOAP APIs.
  • Excellent troubleshooting and problemsolving skills.
  • Strong communication skills to interact effectively with technical and nontechnical stakeholders.
  • Federal Experience is a plus.
  • Required Security clearance.

    If you meet these qualifications please submit your application via link provided in Linkedin.
    Kindly do not call the general line to submit your application.

Employment Type

Full Time

Company Industry

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