Online Account Manager - Fresh food Ultra fresh food
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Job Description
We are looking for an Online Account Manager in the nonfood vertical to join our team and be part of our growth. If youre a team leader who is hungry for a new adventure a multinational workplace is waiting for you.
Whats On Your Plate
Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue profitability and market share.
Build and maintain strong relationships with partners understanding their needs and ensuring their expectations are met. via regular visits phone calls and emails.
Provide excellent service and support by regular calling to build strong relationships and resolve operational issues between vendors and partners..
Make sure that the item lists of the vendors are up to date at all times.
Optimise the vendor content (MOA delivery time prep time etc).
Educate new partners on basic operational and content knowledge to help kickstart and maintain their performance on talabat.
Automate and digitalize vendor experience by pushing for vendor portal adoption selfservice and selfbooking through talabat vendor dashboard
Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
Advertisement sales: Acquiring and maintaining pictures from brand items branding Talabat stickers at vendors banners and newsletter.
Generate vendor coupons promotions and vouchers from existing vendors.
Convince vendors for brand promotion of Talabat pictures.
Transmission method optimization: Convincing vendors to use Pelican and properly use Checkin required features replacement features
Convince vendors to go for digitalization (Backlinks Splash pages Whitelabel Facebook button).
Encourage vendors to subscribe to the online payment gateway.
Coordinate with the vendor if the vendor is live or active on Talabat checking and resolving the reason such as shutdown or stopped delivery
related to the brand on Sales Force
Lead your portfolio on menu quality index price parity vendorfunded deals and drive affordability.
Ensure daily weekly and monthly targets are on track and with your team lead to ensure constant portfolio growth.
Maintain granular reporting on your portfolios performance.
Upselling new services to our existing partners such as logistics as a service tPro and various loyalty programs.
What Did We Order
Bachelors Degree within Business Administration or any other related field
Have a minimum 2 years experience in Fresh food or ultra fresh food industry.
Have a passion for sales with a minimum of 2 years experience in Sales account management or related experience.
Have excellent Negotiation Skills.
Ability to meet deadlines and be flexible in working.
Communication skills (Written and Verbal)
Strong analytical skills.
You excel in a transactional deal cycle
High level of ownership and dedication.
You show creative sales tactics to engage with prospects.
Experience using CRM (Salesforce) and Google Apps.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
