What you will be doing:
- Ensures that events progress seamlessly by following established procedures collaborating with other employees and ensuring accuracy.
- Greets customer during the event phase and handsoff to the Event Operations team for the execution of details.
- Supervise service and overall coordination of all arrangements on BEOs on resumes.
- Adheres to all standards policies and procedures.
- Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
- Manages group room blocks and meeting space for average to largesized assigned groups.
- Uses his/her judgment to integrate current trends in event management and event design.
- Acts as liaison between field salesperson and customer throughout the event process (preevent event postevent).
- Participates in customer site inspections and assists with the sales process as necessary.
- Performs other duties as assigned to meet business needs.
- Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner s experience.
- Leads formal preevent and postevent meetings for average to largesized assigned groups.
- Facilitates various meetings as perceives necessary (Banquet Event Order meeting block review etc).
- Up sells all department services to include food and beverage amenities room rental fees and set ups.
Qualifications :
Your experience and skills include:
- Proven strong leadership interpersonal and training skills
- Minimum 2 years of social event experiences with similar capacity to 5 star hotels.
- Good communication and customer contact skills
- Proven ability to plan and organize events effectively with acute sense of detail and creativity
- Understanding of computers and applications with a strong working knowledge of MS Word Outlook Excel and Opera preferred.
- Ability to work well in stressful & highpressure situations
- A team player & builder
Remote Work :
No
Employment Type :
Fulltime