Sales Associate(Job Number: SAL000083)
Description
- Greet customers offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
- Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brands image and coordination standards
- Provide exceptional customer service by performing upselling crossselling suggesting alternatives and following up on customers requests
- Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
- Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends date of release and as per the Department Manager recommendations
- Specific for Multimedia: Upsell and crosssell products and services in order to reach hourly and daily sales targets
- Ensure smooth and efficient receiving process of items/shipments as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required reporting broken alarms incidents suspicious activities
- Handle cash register and transactions with the customers in an effective and accurate manner as required
- Specific for Fashion: Take accurate measurements for any needed alteration assign price according to set price list (when applicable) and coordinate needed alterations
Qualifications
- High School Degree
- Fluency in English
- Proficiency in MS office
- Skills Specific for Sports Goods retail: Collective Game Project oriented Athlete/ambassador Enthusiastic Contributor Empathic Entrepreneur and responsible
- Specific for Sports Goods retail: Active participation in at least one sporting activity
- Planning and Organizing: level 1
- Self Development: level 2
- Communication Skills: level 2
- Cultural Awareness: level 1
- Customer Focus: level 1
- Initiative: level 2
- Teamwork: level 2
Primary Location: QatarQatar Landmark Mall
Schedule: Fulltime
Unposting Date: Ongoing
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