SiaXperience Account Supervisor
SiaXperience Account Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a big thinker incredibly organized and enjoy building relationships Do you love and understand the entire digital ecosystem across all advertising paid earned owned social mobile user experience web development analytics etc If yes then this role might be for you! As Account Supervisor / Senior Account Manager you will act as a strategic consultant for our clients and report to an Account Director. While successfully managing accounts you also contribute to the overall coordination of crossfunctional teams to ensure we are meeting the client goals. You will support Account Directors who manage production teams producers and project managers on all accounts. The right candidate will be responsible for assessing client business needs providing strategic stewardship to the clients aligning the internal team on business objectives and ultimately meeting & exceeding client expectations.
What Success Looks Like:
- Curate and build great relationships with your team our staff and our clients.
- Handle many diverse clients easily overseeing multiple accounts monitoring producers/project managers and all budgets.
- Maintain impeccable communication and organization through all channels from internal teams to the clients.
- Grow business by proactively seeking opportunities to add value extend campaigns recommend new projects and build relationships
- Hold the attention of our clients in all meetings translating a brilliant experience with SiaXperience in a positive and exciting way
- Manage daytoday communication across a range of clients and projects
- Develop client proposals and execute SOWs
- Assist in development of client strategy presentations
- Translate client requests into actionable briefs
- Coordinate with PMs and production teams to create project milestones and deliverable schedules
- Act as primary client contact
- Generate all meeting agendas and responsible for all client deliverables
- Manage client milestones and budgets
- Work across departments to ensure work is completed on time and within approved budget
- Perform final QA on major deliverables to ensure all work is delivered to spec against approved SOW or project brief
- Act as an internal and client liaison; facilitating open communication between teams
- Attend internal and client meetings
Qualifications :
Our ideal candidate will understand how to work closely with various departments and clients acting as an advocate for both the agency and client. You will have full management responsibilities of ensuring client success as well as the growth and quality of our client relationships.
- At least 5 years of digital agency experience in managing relationships required
- Solid understanding of account and project management methodology including the ability to identify and resolve issues manage risk and run team meetings
- Proven track record in prioritizing a heavy workload
- Able to meet deadlines with accuracy and minimum supervision
- Superb written and communications skills
- Comfortable and confident acting as a product owner
- Professional friendly demeanor with extremely strong organizational skills and high attention to detail
- Ability to solve problems with keen instincts and organizational experience
- Positive professional teamplayer
- Proven knowledge of the digital ecosystem across the entire advertising landscape (paid earned owned media social mobile user experience web development analytics etc.)
- Bachelors degree required
Additional Information :
- Annual Discretionary Bonus
- Healthcare coverage that includes medical dental vision and life insurance policies
- Generous time off
- Parental leave paid at 100% of base pay for all new parents regardless of gender
- Building Healthy Families Program
- 9 Company Holidays 1 Floating Holiday
- 401(k) Plan 4% matching on day 1
- College saveup plan & college loan repayment plan
- Monthly cell phone stipend
- Commuter Benefits
- Gym Reimbursement through firm medical plan
Compensation & Benefits
Compensation is determined by years of experience and proven previous success in this role level of expertise in the skills needed to perform this role at the highest level and cost of living in your area of residency. Salary Range: $110000$120000/year
Our Commitment To Diversity
Diversity equity inclusion and belonging (DEIB) are part of Sia Partners DNA. Thanks to our expertise in several sectors and our international growth our teams include a variety of experiences and cultures. Were confident that promoting DEIB creates an environment in which everyone can reach their full potential.
Our global network Partners brings together our people worldwide to facilitate local and global progress focused on the following areas:
- Gender equality (global Gender Equality Index score of 93/100 for 2023)
- LGBTQ
- Race & Ethnicity
- Working Parents
- Disabilities
Hybrid Workplace Guidelines
Sia Partners maintains its hybrid workplace arrangements and provides a flexible workplace environment that is driven by client and business/market needs. At this time inperson requirements are issued by departments (Business Unit/Business Line) and vary by office location. Consultants are expected to have the ability to be flexible with work location depending on business needs and live within a reasonable distance to the office.
Work Authorization & Sponsorship
At this time Sia Partners does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e. H1B visa F1 visa (OPT) TN visa or any other nonimmigrant status).
Sia Partners is an equal opportunity employer. All aspects of employment including hiring promotion remuneration or discipline are based solely on performance competence conduct or business needs.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
